support worker

Rumbalara Aboriginal Cooperative – Health and Wellbeing Services now has the following vacancies:

Support Worker – Public Intoxication Health Response

Casual – Rostered & On Call Shifts – Thursday to Sunday

T his is an Aboriginal Designated Position, classified under 'special measures' of Section 12 of the Equal Opportunity Act 2010. Only Aboriginal and Torres Strait Islander people are eligible to apply.

About the Role

The Public Intoxication Response Support Worker provides respectful, trauma-informed, and culturally safe care to individuals affected by alcohol related intoxication in public spaces. The role includes assertive outreach transportation to safety, and monitoring clients in Rumbalara's Sobering Service to ensure their health and wellbeing.

This role uses a harm minimisation approach to de-escalate situations, offer immediate care, and link individuals with relevant health, housing, and community support services.

About You

To excel in this position, you should possess the following qualifications and qualities:

• You are Aboriginal and/or Torres Strait Islander.
• Relevant qualifications (e.g., alcohol and other drugs, community development, social work) is desirable. Social Worker – eligibility and/or current membership with the Australian Association of Social Workers (required).
• Experience working with, and awareness of the issues that affect, Aboriginal and Torres Strait islander people, maintaining culturally safe practice, challenging systemic racism and unconscious bias.
• Demonstrated skills in providing harm reduction interventions with people who are intoxicated.
• Ability to work within a multi-disciplinary team including peer workers, AOD workers, mental health workers and collaborating with partner agencies, as well as working independently.
• The ability to take initiative, act calmly and with confidence in challenging situations and works well under own direction.
• The ability to work with vulnerable people who may display complex and challenging behaviours.
• Understands and implements appropriate procedures and strategies to deal with crisis i.e. suicidal behaviour, panic attack, stress, reaction to trauma, overdose, threatening behaviour and psychotic behaviour etc.
  Be available to work within a mixed service delivery model, including scheduled rostered shifts and participation in an on-call rotation, as required to meet service demands.

What We Offer:

• Salary packaging of $15,900 available for Part- or Full-time employees.
• Competitive pay and conditions based on the SCHADS Award, Level 1 – pay point 1 to pay point 3 (dependant on qualifications and experience).
• Opportunities for additional incentives , which may include Christmas bonus days, recognition of NAIDOC day, periodic adjustments aligned with CPI increases, and the possibility of a relocation allowance when applicable.
• Professional development opportunities and support to help you grow in your career.
• Access to a free and confidential Employment Assistance Program and more.
• Provision of a laptop and mobile phone to support your work where applicable.
• Fleet cars to carry out daily tasks where applicable.

You will be required to undertake a pre-employment screening check, including providing a copy of your Confirmation of Aboriginality.

If you experience any technical difficulties using our online portal, please contact our Human Resources Staff on

To apply, please submit:

1.A cover letter that includes:

• Stating who you mob/clan is.
  Your previous experience and/or qualifications.

2.A current resume

Applications close: Thursday 6 th of November 2025

This is an "Indigenous Only" role under Special Measures of the EEO Act 2010, Section 12.