Birthday Party Hosts X 3 for The Marion Outdoor

**Position Description Birthday Party Host**

**Position title **Birthday Party Host

**Position number **TBC

**Classification (Level) **As per new ME 2024

**Department **City Development

**Division **City Property

**Business unit **Recreational and Cultural Facilities (Marion Outdoor Pool)

**People Leader **Aquatic Services Supervisor

**Direct reports **None
Residents, Community Groups, State and Federal Government,

**Key stakeholders **Community Service Organisations, Swimming Pool and Aquatic
Centres, Recreational Facilities and Business.

**Our Purpose**
To improve our residents’ quality of life; continuously, smartly, and efficiently. Six themes in
our Community Vision represent the shared value and aspirations that will guide how our
city develops - liveable, valuing nature, engaged, prosperous, innovative,
and connected.

**City of Marion Values**
Our values are critical to us as they help drive behaviours that will enable us to achieve
council’s vision. With the community and safety at the forefront of everything we do, the City
of Marion values: Respect, Integrity, Achievement, Innovation.

**We live our values Our community vision**
**Respect**: treating everyone as we want to be
treated, where all contributions are valued.

**Integrity**: fostering trust and honesty in all
our interactions.

**Achievement**: enhancing our knowledge and
performance to reach our shared goals, while
being dedicated to supporting one another.

**Innovation**: encouraging new ideas and learning
from our experience to do things better.

PD - Birthday Party Host - June 2024

**Position Description Birthday Party Host**

**Purpose**

The Birthday Party Host position is a casual seasonal role that supports the delivery of
hosted Birthday Parties at Marion Outdoor Pool. The role requires understanding and
awareness of all programs, activities and services. Effective visual and verbal communication
is essential, to ensure all party attendees have an experience to remember in the safest
environment possible. This position follows safe work practices and procedures and
educates users of the facility on how to be safe in and around the Marion Outdoor Pool.

Working with in the City Property Division of the City Development Department, you will
contribute to the strategic outcomes of City of Marion and be pivotal in delivering
exceptional customer service to our community.

**Key Deliverables**
- Deliver a well-organised party whereby all participants are involved and enjoying their

experience.
- Interact and communicate effectively with children and parents to ensure that they

are enjoying the service they are being provided with.
- Increase awareness of other programs/activities/promotions that are organised at

the Centre.
- Maintain order, control and ensure appropriate behaviour of party guests with

particular attention to safety and proper use of facilities.
- Maintain and develop relationships with the Centre’s customers, particularly parents

and carers of Birthday Party guests, providing excellence in customer service.
- Commitment to availability on weekends, particularly during peak periods

(December, January, and February).
- Commitment to arrive at the centre 15 minutes prior to the beginning of the first

scheduled party to collect equipment needed and prepare for the party.
- Attend schedule training sessions and staff meetings.
- Communicate feedback from customers to the Aquatic Services Supervisor.
- Maintain all essential qualifications for the position.
- Demonstrate and support the City of Marion’s values when working with others and

the community.

PD - Birthday Party Host - June 2024

**Position Description Birthday Party Host**

**Person Specification**

Essential criteria
- DoFoodSafely Certificate.
- Current Safe Environments for Children and Young People Through Their Eyes

training.
- DHS Working with Children Check
- Desirable criteria
- Current AUSTSWIM Certificate.
- Current Pool Lifeguard Award.
- Skills, Knowledge, and Experience
- Experience in delivering children’s birthday party programs.
- Knowledge Birthday Party Operations.
- Have a knowledge of First Aid procedures and practices.
- Excellent customer service skills.
- Experience of dealing with clients/user groups.
- Excellent communication skills with children.

**Standard conditions**_ _
- Satisfactory completion of a National Police Clearance (will be arranged by the City of

Marion)
- Satisfactory completion of applicable Medical Assessment (will be arranged by the

City of Marion)
- Must be either an Australian resident or possess the legal right to work in Australia,

with the ability to provide documentation of a valid work visa.
- Comply with existing Work, Health and Safety legislation and regulation obligations and
- Embrace ethical and moral behaviour and report any suspected instances of fraud

and/or corruption in accordance with Fraud and Corruption Management and the
Code of Conduct.
- The incumbent wi