Service Coordinator

2 weeks ago

Welshpool, Western Australia National Disability Provider Pty Ltd Full time $60,000 - $90,000 per year

The Service Coordinator will:

● Supervise day-to-day operations across multiple supported homes

● Support service reviews, participant assessments, and Intake processes.

● Provide ongoing mentoring, guidance, and performance support to House team leaders and Support Workers

● Ensure services align with individual care plans and NDIS guidelines

● Monitor and manage NDIS funding, budgets, and participant outcomes

● Conduct regular home visits, audits, and quality assurance checks

● Liaise with families, health professionals, and other stakeholders

● Oversee rosters, incident reports, documentation, and service compliance

● Contribute to strategic planning, staff recruitment, training, and development

● Create and maintain a culture of safety, professionalism, and client-first service

● Restrictive Practices Reporting on PRODA and Authorization Process.

● match participant to a preferred staff member

● replace an absent staff member

● collaborate and consult participant on a required staff member

● undertake a review of environment and staff with participant

● train staff on participant's requirements and strategies

● monitor staff work practices

● review staff work practices

● guide and adjust work practices using a positive approach to coaching and training

● maintain timekeeping to ensure staff attendance and reliability

● prepare and submit performance reports

● receive complaints and resolve problems

● build capacity in staff and participants as relevant

● focus on supporting participants to direct their lives, not just their services, e.g. crisis and resilience development

● Assist participants in developing knowledge, experience and connections with their community and broader systems of support.

● Work with the participant to assist them in understanding plan funding and its purpose.

● Identify and understand participant confidence and skills assist participants in deciding what they want from services.

● where practical, create a support and action plan to facilitate participant plan implementation.

● coach the participant and staff through challenges.

● Manage rosters, administration and intake process

● incorporate Child Safe Standards in their practice when working with children and young people

● Report any real or potential risks of harm to a participant, including child and young people

  • Customer Service Coordinator

    15 hours ago

    Welshpool, Western Australia Aurizon Full time $60,000 - $90,000 per year

    About the role:Reporting to the Customer Service Lead, this critical role will be responsible for the daily operations of Aurizon Containerised Freight Services by providing safe, efficient and customer focused solutions, including the management of contractors and customer needs to ensure Aurizon is an industry leader for rail service excellence. Being the...

  • Fleet Maintenance Coordinator

    2 weeks ago

    Welshpool, Western Australia OEMX DIESEL Full time $60,000 - $90,000 per year

    About the RoleAs the Fleet Maintenance Coordinator, you'll be responsible for overseeing the maintenance and compliance of our vehicle and equipment fleet, coordinating workshop activities, and supporting operational and administrative functions. You'll also be responsible for the coordination and execution of OEMX's fleet, including:Toyota LandCruiser 79...

  • Logistics Coordinator

    1 week ago

    Welshpool, Western Australia Studco Building Systems Full time

    Studco Building Systems are leaders in manufacturing innovative metal building systems for the wall and ceiling construction industry. From humble beginnings in 1986 as a steel stud roll former in Melbourne, Australia, Studco has developed into a truly global manufacturer of premium building systems for the commercial and residential construction industry....

  • Quality & ISO Coordinator

    1 week ago

    Welshpool, Western Australia Rema Tip Top Industrie Full time

    About the CompanyRema Tip Top is a leading multi-national organisation, providing world-class support services in the mining, industrial, and automotive sectors. With a workforce of over 500 employees across Australia, we offer a rewarding and dynamic work environment. As a market leader, Rema Tip Top is committed to innovation and excellence in our field,...

  • Customer Service Specialist

    10 hours ago

    Welshpool, Western Australia Komatsu Australia Pty Ltd Full time $72,000 - $90,000 per year

    Company description: At Komatsu Australia, you'll be part of an inclusive culture where all our people thrive, reflected in our purpose: creating value together. We encourage people with diverse backgrounds to apply for this role.Job description: The OpportunityWe are seeking a customer service focussed professional, with a solid mechanical...

  • Service Supervisor

    1 week ago

    Welshpool, Western Australia FLSmidth Full time

    Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference, in tackling the climate challenge.It's a big responsibility, and we have committed to do it. We have launched our ambition, Mission Zero – enabling our customers to move towards zero...

  • Product Specialist HPGR Services

    6 days ago

    Welshpool, Western Australia FLSmidth Full time $120,000 - $180,000 per year

    Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference. It's a big responsibility, and we are committed to making an impactful difference. We need your skills, curiosity, and drive for change to fulfill our goal. Together, we enable our...

  • Dispatcher – Regional

    6 days ago

    Welshpool, Western Australia AAAC Towing Full time $60,000 - $90,000 per year

    Full-time | Industry-leading vehicle transport & towing companyA fantastic opportunity has arisen for an experienced Dispatcher to join our dynamic team within a leading vehicle transport and logistics company. This pivotal role is central to providing real-time fleet coordination and customer support, with a strong focus on regional routes and car carrier...

  • Fire System Designer – Wet Fire

    2 weeks ago

    Welshpool, Western Australia Sanwell Fire Protection Full time $100,000 - $120,000 per year

    Fire System Designer – Wet FireSanwell Fire Protection | Perth WABuilding Services Engineering (Engineering) | Full Time· Work with one of WA's most respected fire protection specialists· Shape landmark projects across Perth's booming construction sector· Competitive salaryAbout the RoleSanwell Fire Protection, part of the Sanwell Group of Companies, is...

  • Operations Administrator

    2 weeks ago

    Welshpool, Western Australia FedEx Australia Full time $60,000 - $80,000 per year

    Responsible for overseeing and coordinating daily operations to ensure smooth business functioning. This role also involves collaborating with vendors, managing data and documentation, adhering to procedures, and resolving operational issues.Manages and coordinates daily operational tasks to ensure smooth and efficient business functionsCollaborates with...