Internal Sales Coordinator

About the company

REMA TIP TOP is a market leading multi-national organisation, providing world-wide support services in the mining and industrial sectors, as well as a leading supplier of tyre repair materials in the automotive sector. We provide rewarding careers for well over 500 employees and due to growth and a renewed focus on providing tailored solutions to our customers, we are looking for a motivated and experienced Internal Sales Coordinator on a permanent fulltime basis to help us achieve our goals.

About the role

The purpose of this position is to streamline the Sales process, providing a high level of administrative support to the Senior Internal Sales Coordinator, Business Development Managers, Product Specialists, and the General Manager- Sales. Ultimately driving sales to achieve the financial growth goals of the business and improving customer experience.

Reporting to the Internal Sales Team Lead, the Internal Sales Coordinator is responsible for the administrative requirements supporting the Business Development & Product Solutions team to assist in meeting Company objectives.

What we offer you:

• 5:2 roster - Welshpool based and flexible working arrangements.
• Career Progression: We value our people and encourage career development.
• Access to our exclusive "Rema Exclusive Benefits Program," offering discounts on a wide range of products and services.
• 4 weeks paid parental leave for the primary carer

The successful applicant will be responsible for:

• Managing internal sales processes, including sales enquiries, obtaining quotations from suppliers, processing of sales orders/quotations, providing product information & support to both internal and external customers.
• Providing administrative support to the sales team, ensuring smooth daily operations.
• Coordinating communication between sales, inventory, and logistics departments.
• Maintaining accurate records of sales data, customer information, and order status.
• Preparing and generating sales reports, forecasts, and performance metrics.
• Handling customer follow-ups and resolve any issues or complaints related to sales orders.
• Assisting with inventory management, processing stock transfers and purchase requisitions to ensure products are available for customer orders.
• Supporting the preparation of marketing materials and promotional campaigns.
• Escalating leads to the relevant Business Development Manager and or Product specialist.
• Ensuring all internal documentation is up to date and compliant with company policies.
• Assisting with other administrative duties as required by the team.

The job requirements

Essential

• Significant experience working in internal sales in the mining industry. ? Impeccable attention to detail.
• High level administration, system, organisational and time management skills.
• Demonstrated computer literacy with Microsoft Office.
• Excellent communication skills to enable liaison with a variety of stakeholders with differing requirements and expectations.
• Excellent data entry skills with a high level of accuracy.
• Exceptional customer service, interpersonal and problem-solving skills.

Desirable

• Exposure to Pronto or similar ERP system

REMA is dedicated to fostering an inclusive environment where everyone feels empowered to be their authentic selves. We strive to ensure that all voices are heard, all cultures are respected, and diverse perspectives are not only welcomed but are seen as vital to our success. We treat one another with fairness and dignity, regardless of race, gender, nationality, ethnicity, religion, age, sexual orientation, or any other characteristic that makes us unique.