Customer Success Manager

2 weeks ago

Dandenong, Victoria, Australia Aluminium Industries Full time $90,000 - $120,000 per year

At
Unbound Systems
, a brand of Aluminium Industries, we're rethinking how customers experience technology in the manufacturing space.
We offer SaaS applications built specifically to meet the unique needs of distribution and manufacturing companies.

We need a
Customer Success Manager
who can take new clients from contract signing to confident product adoption — ensuring they get maximum value at every step.


What you'll do:

  • Own the end-to-end onboarding journey
  • Deliver engaging training and resources
  • Partner with internal teams to streamline solutions
  • Build strong, lasting client relationships


What makes you a great fit:

  • 1–3+ years in customer success, onboarding, or account management
  • A passion for helping customers succeed
  • Strong organisational skills and a proactive mindset

Why join us?

You'll be part of a supportive, forward-thinking team with opportunities to learn, grow, and make a real impact on customer outcomes.

We offer:

  • Competitive salary
  • Ongoing training and development opportunities
  • Employee Assistance Program (EAP) – confidential wellness support for employees and immediate family
  • Exclusive onsite gym – for employees and their adult family members
  • Regular team lunches – catered and delicious
  • Monthly birthday celebrations with cake
  • Quality coffee – always available and always flowing

Apply now to be part of our success story.

How to apply:

To be considered, please submit your resume/CV and cover letter.

Please note:

  • You must be able to live and work in Australia
  • No recruiters, please.
  • Only successful candidates in the hiring process will be contacted.

Learn more about Unbound Systems at

At Aluminium Industries, we value curiosity, collaboration, and continuous learning. If you want to grow your career in a supportive, innovative environment, we'd love to hear from you.

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