Guest Relations Executive

Guest Relations Executive

Job ID

235087

Posted

02-Sep-2025

Service line

Advisory Segment

Role type

Full-time

Areas of Interest

Administrative, Customer Service

Location(s)

Brisbane - Queensland - Australia

• Provide world-class customer service to CBRE employees, clients and visitors
• Work in a fast paced and collaborative team environment
• 8 am – 4:30 pm based in Brisbane CBD, Land of the Turrbal and Yuggera People

About the role:

• Manage first impressions of our CBRE Brisbane Head Office with tasks including, greeting guests, coordinating hospitality requests, directing calls, arranging security access, mail management, and transportation bookings.
• Assume responsibility for the efficient and effective operations of our client space and communal team environments, scheduling and preparing meeting and conference rooms, placing catering orders, securing technological equipment and liaising with facilities management teams.
• Provide support to the Office Manager with coordination of internal and external events.
• Perform general administrative and financial tasks, daily office operations and support on exciting social initiatives.
• As our guest relations executive you can expect to be part of a busy and social team that work together collaboratively.

About you:

• Previous experience in a Front of House, Corporate Reception or Guest Services role
• Immaculately presented you will possess a professional and welcoming approach
• A team player with strong customer service experience and superior communication skills
• Strong attention to detail with the ability to remain calm under pressure
• Demonstrate superior organisational skills by effectively handling multiple tasks, setting priorities, and anticipating the needs of the CBRE team and clients.
• Intermediate Microsoft office skills.

What's in it for you:

• Work with a global leader in the real estate industry
• Ongoing training, development, and career growth opportunities
• Certified Family Inclusive Workplace with policies and programs to support employees
• Access to a wide range of educational, financial, lifestyle, health and wellbeing benefits
• Corporate partnerships, discounts, CBRE Cares Foundation, competitive leave offerings and paid volunteer days

About us:

CBRE is the world's leading & largest commercial real estate services & investment firm; a growing & visionary organisation, comprised of the best & brightest professionals. Creating the real estate solutions of tomorrow, so businesses & people thrive. We work in every dimension of commercial real estate.

When you join CBRE, you become part of a global leader in commercial real estate and investment services that help businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service, and excellence — and we value the diverse perspectives, backgrounds, and skillsets of our people. At CBRE, you can chart your own course and realize your full potential.

Can we inspire you to join us?

At CBRE, our unwavering commitment to diversity, equity and inclusion begins with you. We are strengthening our inclusive culture, so everyone feels safe, valued, and heard. Because when you belong, we all succeed.

We are striving to remove barriers and improve the employment prospects of people with disability or long-term health conditions. We encourage you to share any support and adjustments you need to be your best and participate equitably in our recruitment process.

We welcome and encourage First Nations People to apply.

If you are successful in progressing, you may be asked to complete a short video interview as part of the recruitment process.

The successful applicant will be required to undertake pre-employment background screening by our external third-party provider.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

We look forward to hearing from you #WeAreCBRE