Sales Representative

Do you know what chefs and cooks need – because you've been there? Or maybe you've worked in sales and know how to build strong relationships that help businesses grow? Bidfood Townsville is looking for a Sales Representative who understands the pace of the industry and the value of great service to join us at our Garbutt branch.  This role services customers within Townsville, but also the Ingham and Cardwell regions.

This isn't a desk job. It's hands-on, people-focused and built on real-world experience. You'll draw on what you know about industry, people and kitchen management to build trust, have smart conversations and help your customers succeed.

You'll be organised, confident with systems and sharp on detail – ready to recommend products and deliver exceptional results.

About the role

Whether you've worked in sales, front-of-house or behind the pass, you'll bring a mix of industry knowledge, people skills and commercial instinct to help customers get what they need.

This is a people-first role. You'll be out and about, talking to chefs, checking in with customers, maintaining strong relationships and building new ones. As the main point of contact for Bidfood customers, you'll be trusted to understand their needs, recommend products and help keep their businesses running smoothly. Internally, you'll collaborate with the warehouse, purchasing and driver teams to ensure a high level of service from end to end.

Your day will include:

• Visiting customers to strengthen relationships and recommend products
• Inputting and processing customer orders accurately and efficiently
• Ensuring KPIs and sales targets are achieved
• Responding to customer queries
• Reporting on sales and business opportunities at regular meetings
• Coordinating with purchasing and warehouse teams to deliver outstanding service
• Processing quotes and sales enquiries with care and precision
• Occasionally assisting with deliveries to better understand customer and operational needs

This is a Monday - Friday role (with the occasional weekend), offering lifestyle balance and job security. It provides the chance to apply what you already know, build your sales and service skills, and support customers in a practical, meaningful way.

About you

You know foodservice. Maybe you've been a chef, a manager or a Bidfood customer. You get the pace, the pressure and what it takes to deliver consistently. You're a people person - confident, calm and genuinely driven to help others succeed. You understand the value of great service and know how to build trust with every interaction. Sales experience, foodservice experience or an FMCG background will be highly regarded.

Skills and experience

To thrive in this role, you'll bring a strong understanding of foodservice, a natural way with people and the ability to stay sharp under pressure. You will also be:

• Confident communicating with chefs, managers and business owners
• Organised and efficient with order entry and admin tasks
• Comfortable using systems and learning on the go
• Able to prioritise in a fast-paced, changing environment
• Quick to pick up product knowledge and apply it to customer needs
• Self-motivated with a strong sense of ownership
• A team player who collaborates well across sales, warehouse and delivery teams

About Bidfood Townsville

Bidfood Townsville is more than just part of Australia's leading foodservice distributor – we're a key partner to North Queensland's diverse foodservice scene. From bustling pubs and restaurants to defence, healthcare and education providers, our team services a wide range of customers with local knowledge and dependable supply. We understand the pace, pressure and logistics involved in delivering across the tropics – and we meet that challenge every day with confidence and care.

With over 2,500 employees across  50+ branches nationally, Bidfood is proud to offer a workplace where people feel supported, empowered and part of something bigger.

Working at Bidfood means variety, autonomy and the chance to build strong relationships with suppliers, reps and teammates who are passionate about what they do. You'll be backed by a stable, well-established company that values initiative, loyalty and care and encourages you to grow your career.

The extra perks

• Staff discounts on 6,000+ products
• Access to workforce development programs
• Corporate health plans and well-being benefits
• Employee Assistance Program (EAP) for you and your family
• Supportive team culture with room to grow

Ready to take the next step?

If this has got you thinking, we'd love to hear from you. Apply now via the button below and take the next step in your career with a team that's proud to support Australian foodservice.

Applications close:  Friday 5th September 2025

Please note only short listed candidates will be contacted.