Accounts Receivable Assistant

Accounts Receivable Assistant

Full-time - Permanent

Camberwell, VIC

About the Role

Are you a detail-oriented finance professional with a passion for accuracy, customer service, and continuous improvement?
Baptcare is seeking an Accounts Receivable Assistant to join our dedicated finance team. In this role, you'll support the operation, control, and maintenance of our accounts receivable systems ensuring the accurate, timely, and efficient billing and collection of client, resident, and debtor accounts.

You'll play an important role in maintaining financial accuracy, providing excellent service to internal and external stakeholders, and contributing to the smooth running of our accounts receivable function.

Key Responsibilities

• Set up new debtor accounts in the ERP system, ensuring all admission paperwork and compliance checks are complete.
• Accurately process resident/client admissions, discharges, and fee changes.
• Complete monthly billing and issue statements in accordance with policy, contractual, and legislative requirements.
• Support debt collection processes to minimise outstanding debts and maximise cash flow.
• Process payments, refunds, and reconciliations (including Medicare and funding statements).
• Prepare monthly aged debt reports and assist with identifying risks and doubtful debts.
• Respond to client and stakeholder queries in a professional and timely manner.
• Collaborate with colleagues to ensure task coverage and contribute to continuous improvement initiatives.

About You

You are organised, analytical, and customer-focused, with the ability to manage competing priorities while maintaining high accuracy and attention to detail.

To be successful in this role, you will have:

• Minimum 2 years' experience in Accounts Receivable or a similar finance role (experience in Aged Care finance highly regarded).
• Proven knowledge of debt collection processes and credit control.
• Intermediate to advanced Excel skills and familiarity with ERP systems (PeoplePoint experience desirable).
• Strong understanding of basic accounting principles and reconciliations.
• Excellent attention to detail and a high degree of accuracy.
• Analytical thinking with a continuous improvement mindset.
• Strong time management, communication, and customer service skills.

About us
We are proud to be part of the merged care organisation that will be known nationally as BaptistCare. As a for purpose, Christian care organisation, we are committed to providing exceptional support and services across Australia. Together BaptistCare (NSW, ACT, WA) and Baptist Care SA we employ over 12,000 dedicated employees and support over 38,000 customers to help people live well with dignity and purpose. From older Australians and their families to people facing significant disadvantage, our passion and our priority are the customers we serve. We strive to deliver care as it should be – with people right at the centre

How to Apply

If this role sounds like a good fit for you, we'd love to hear from you.
Click 'Apply Now' to submit your application. 

Please include a short cover letter telling us:

• What interests you about this role
• What strengths or experiences you'd bring

Only short-listed applicants will be contacted.

• Applicants must have the right to work in Australia.
• The successful applicant will be required to undergo a National Criminal History check.
• A medical assessment will be conducted to see if you are physically capable for the role

If you require support with the application process, please contact Eman on 

At Baptcare, we value diversity in all forms and aim to co-create inclusive experiences and communities with our employees, volunteers, the people we work alongside and our partners. We are committed to diversity and inclusion across all we do and to building communities and workplaces where everyone belongs. 

Baptcare is dedicated to the safety, empowerment, and participation of all children. We have zero tolerance of child abuse and are committed to a thoughtful, protective environment that supports infants, children, and young people to feel safe and respected. 

Baptcare (VIC, TAS) is proud to be working towards uniting with BaptistCare (NSW, ACT, WA) and Baptist Care SA, to create a newly merged national care organisation committed to providing exceptional support and services across Australia. Together, we are building on a shared history of care and compassion, expanding our reach, and strengthening our mission to help people live well with dignity and purpose.