Protective Services Supervisor

*The Role

An opportunity has become available for several Protective Services Supervisors to join Gold Coast Health (GCH) where the focus of our strong team is on providing world-class health care to people living in the Gold Coast, and northern New South Wales region of Australia.

You will

Prevent and/or reduce aggressive/disruptive behaviour by employing appropriate verbal intervention strategies aimed at promoting a safe environment for all

Facilitate training for Security Officers in security processes

Develop relationships and maintain liaison with clinical and operational stakeholder groups

Supervise/conduct traffic and parking control duties, assist with public enquiries, provide site directions/assistance for patients, visitors, public, contractors and staff etc

About you

To be successful in this position you will require:

While not mandatory, possession of a current Security Officer License under the Security Providers Act and/or completion of the following courses/programs would be well regarded:

Queensland Health Certificate Level III Aggressive Behaviour Management Course.

Certificate IV training programs: Security and Risk Management, Training and Evaluation and Frontline Management.

Evidence of vaccination, or be able to be vaccinated against and remain vaccinated against - Measles, Mumps, Rubella, Varicella, Pertussis and Hepatitis B

Tuberculosis screening, to identify if the tuberculosis vaccination may be required

Declaration of serious discipline history must be disclosed

Criminal History Screening will be required for new employees (GCH will cover cost)

Benefits

Flexible work options

Career Development

Salary Packaging

Modern Facilities

Diverse Work Culture

Research Opportunities

12.75% super

17.5% leave loading

Salary

Permanent full time (four positions)

Base salary ranging from $ $80 423 per annum

About Us

Operational Support Services supports the delivery of non-clinical services within the Gold Coast Hospital and Health Service under the departments of: Facilities and Security Operations, Business Operations and Environmental Services. These departments focus on efficient support operations, through best practice, whilst satisfying legal and safety requirements as well as meeting productivity and efficiency standards across the businesses and facilities of Gold Coast Health.

About Gold Coast Health

Nationally and internationally recognised location for innovative medical research and health care

Annual operating budget exceeding $1.5 billion

More than 1100 beds across three hospitals - Gold Coast University Hospital, Robina Hospital, Varsity Lakes Hospital and Robina and Southport Health Precincts

Secondary and tertiary health services across more than 20 facilities

Opportunity to combine professional advancement, job satisfaction and relaxation into one fulfilling lifestyle

A workplace culture that encourages people to bring their whole selves to work so that they can perform at their best

Committed to reflecting the diversity of the Gold Coast community and ensuring each staff member is included and feels like they belong

How to Apply

Click APPLY to submit your application by Monday, 29 September 2025

Gold Coast Health is committed to providing an accessible, inclusive work environment. Please contact the nominated person if you require any reasonable adjustments throughout this recruitment process.

Job Ad reference: GC

Please note: no third-party applications will be accepted.This work is licensed under a Creative Commons Attribution 3.0 Australia License.*