Customer Service Representative

1 week ago


Sydney, New South Wales, Australia Hertz Australia Pty Ltd Full time $60,000 - $80,000 per year

Customer Service Representative

Full Time Position

Sydney, NSW

Hertz is more than a rental car business. It is a global company proud to dedicate itself to meeting customer needs by offering a wide variety of vehicles and services. Boasting a rich history of significant first steps, ambitious ideas and innovation, Hertz has evolved into the reputable global brand it is today. Our global company includes our other reputable brands of Thrifty, Dollar, Ace and Flexicar. At Hertz we drive a 'One Team' culture which means at Hertz you will be exposed to all our different brands and be apart of a global multibrand team. We put people first, drive change and strive to win together. If you share these values, then Hertz is the place for you to achieve your career goals.

To continue our success in the future of car rental, we're looking for customer focused, high performing Customer Service Representative to join our exceptional team and grow your career

What are the Perks?

  • Profit Sharing Program
  • Generous discounts on our brands
  • Employee Car Sales Program
  • Car Leasing Program
  • On-site Airport Parking
  • Additional days leave per annum
  • A focus on sustainability
  • Targeted charity partnerships
  • Key focus on wellbeing and safety
  • WGEA Certified workplace

About the Role?

As a Customer Service Representative,you will be responsible for providing exceptional customer service and sales services to internal and external customers to ensure the continued growth and profitability of Hertz. You will be based at our Sydney Store and you may be required to work at other NSW stores within reasonable travel distance.  In this role you will;

  • Ensure a positive customer experience by greeting and engaging customers
  • Complete rental and return transactions efficiently and accurately
  • Sell Hertz rental options to our valued customers
  • Ensure overall customer satisfaction by resolving issues
  • Be involved in reservations of rental vehicles and associated requirements
  • Work as part of a high performing team

About You?

To be successful in this position, our newest team member will have the following:

  • Excellent communication skills, a positive attitude and ability to engage in verbal interaction with customers
  • Previous experience in customer service or sales; experience in rental industry preferred
  • Computer literacy skills required
  • Flexibility of working hours (7-day shift work including weekends & public holidays may apply)
  • A full and current AU driver's licence with the ability to drive automatic vehicles

About the Offer?

In return for your hard work and dedication, you will be rewarded with:

  • A competitive hourly rate & incentives
  • Opportunities for career growth and development
  • Full training and a company uniform
  • A supportive team environment
  • Leave loading & shift penalties applied to base hourly rates
  • Employee Benefits and a motivating company culture

At Hertz we pledge to provide a safe and supportive work environment for everyone. We are an inclusive business who welcomes diversity and we encourage applications from all candidates, including Aboriginal and Torres Strait Islander peoples, the LGBTQI+ community and people with disabilities.

This is a brilliant opportunity for an individual who is passionate about customer service and has the ability to work collaboratively as a team to achieve targets.

Please note Police Background Checks will be completed for external candidates as part of the Recruitment Process



  • Sydney, New South Wales, Australia Graphic Art Mart Pty Ltd Full time $60,000 - $80,000 per year

    Company DescriptionGraphic Art Mart is a trade supplier to the sign, display, printing, and graphics industries. We carry a range of brands including Avery Dennison, Arlon, Mactac, Roland DG, Mimaki, HP, CWT Worktools, Aslan, Chemica, Sihl, and more. Our commitment is to deliver the best quality products and services to meet the diverse needs of our...


  • Sydney, New South Wales, Australia Resmed Full time $60,000 - $80,000 per year

    Role OverviewThe primary role of a Customer Service Representative in the Customer Care Team is to deliver exceptional customer service and support across multiple communication channels—phone, email and chat. This role is pivotal in ensuring customer satisfaction and operational efficiency by addressing enquiries related to ResMed products , services,...


  • Sydney, New South Wales, Australia Private Advertiser Full time $60,000 - $80,000 per year

    Savino Del Bene is one of the top global freight forwarding companies.With a network of more than 506 offices and over 5,100 employees across the five continents, the company manages air, sea, and land transport services all over the globe.Based near Blacktown in our brand-new luxurious offices, our team is currently looking for Customer Service...


  • Sydney, New South Wales, Australia Cox Purtell Staffing Services Full time $60,000 - $90,000 per year

    Customer Service RepresentativeFull-time | PermanentSydney CBD – In-office roleSalary: $72k + SuperJoin a Customer-Focused Team | Grow Your Career in a Dynamic EnvironmentAre you passionate about delivering exceptional customer experiences and thrive in a fast-paced, service-driven environment? We're looking for a Customer Service Representative to join...


  • Sydney, New South Wales, Australia TSHR Full time $60,000 - $80,000 per year

    Customer Service Representative – Fashion Head OfficeLooking to take your retail experience to the next level? Join a thriving online fashion retail group representing multiple Aussie brands. This is your opportunity to step into a head office role where you'll be the voice of our brands—supporting both online and in-store customers across multiple...


  • Sydney, New South Wales, Australia Breville Full time $40,000 - $60,000 per year

    Customer Service Representative About BrevilleOver the past 90+ years Breville has grown to become an iconic global brand, delivering kitchen products to over 70 countries around the globe. Breville enhances people's lives through the delivery of brilliant innovation and thoughtful design based on deep consumer insights, empowering people to do things more...


  • Sydney, New South Wales, Australia Splend Full time $60,000 - $80,000 per year

    Role:Customer Service RepresentativeLocation:Sydney CBDHours:Full time - 40 hours per week. 6am-10pm rotating roster Monday - Sunday (must be available to work flexibly within these hours)About UsAt Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our customers...


  • Sydney, New South Wales, Australia EVSE Australia Full time $60,000 - $80,000 per year

    Company DescriptionAbout EVSEAt EVSEAustralia, we're not just selling electric vehicle charging solutions – we're shaping a cleaner, greener future for Australia We're on a mission to make owning an electric vehicle as easy and convenient as possible. Imagine a world where charging your EV is simpler than filling up with petrol – that's the future we're...


  • Sydney, New South Wales, Australia Splend Full time $60,000 - $90,000 per year

    Role: Customer Service RepresentativeLocation: Sydney CBDHours: Full time - 40 hours per week. 6am-10pm rotating roster Monday - Sunday (must be available to work flexibly within these hours)About us  At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our...


  • Sydney, New South Wales, Australia Splend Full time $60,000 - $80,000 per year

    Role: Customer Service Representative Location: Sydney CBD Hours: Full time - 40 hours per week. 6am-10pm rotating roster Monday - Sunday (must be available to work flexibly within these hours) About us At Splend, we're on a mission to fundamentally change the way people own and operate a vehicle. With a strategic focus on Rideshare, we provide our...