Workforce Planning Analyst

2 days ago

Sydney, New South Wales, Australia Telstra Broadcast Services Full time $90,000 - $120,000 per year

About the Company

At Telstra Broadcast Services, we help broadcast, media, sports, and entertainment companies deliver thousands of hours of live sports, news and entertainment to billions of fans and viewers around the world. Supported by our international field services, special events teams, and worldwide broadcast operations centres, our dedicated team of media industry professionals provides global connectivity and innovative managed media solutions to hundreds of customers globally. Join a team who's passionate about their work and better because of our people

About the Role

Are you a strategic thinker with a passion for workforce optimisation in complex 24/7 environments? We're seeking a Workforce Planning Analyst to deliver a critical project focused on discovery, scoping and modelling across diverse operational teams.

This contract will drive a comprehensive workforce planning review, including:

  • Discovery and scoping across SLA/contractual commitments, shift activities and skill levels.
  • Scenario testing and modelling to identify the most productive and supportive 24/7 roster structures.
  • Analysis of customer/client deliverables and time commitments for roster management.
  • Evaluation of leave planning, base FTE requirements, and casual workforce utilisation.
  • Assessment of ad hoc customer requests and roster adaptability.
  • Recommendations for roster changes based on best practice and legislative alignment.
  • Insights into staff utilisation and sick leave trends.

*Please note this is a fixed term 6-month role.

About You

You'll bring:

  • Experience in a 24/7 roster or logistics environment (e.g. transport, airlines, hospitals).
  • Strong workforce modelling and scenario testing capabilities.
  • Ability to interpret complex data and translate it into actionable insights.
  • Solid understanding of legislative conditions and how to apply them.
  • Excellent interpersonal and stakeholder engagement skills.
  • Proficiency in time and attendance systems.

Why Join Us?

This is a unique opportunity to shape how we work across multiple teams and deliver meaningful improvements into workforce efficiency and employee experience. You'll be at the centre of a high-impact initiative with visibility across the organisation.

Apply now to be part of a transformative workforce planning journey.

Where a candidate feels that they may not meet the experience requirements as set out in this role specification, they should call these out in their application. TBS is committed to ensuring that those who have an interest in this role receive appropriate training to enable them to develop and be fully effective in this role.

Applicants will need to have full working rights within Australia.  We encourage applicants from diverse gender, cultural and linguistic backgrounds and applicants who may be living with a disability.

Our privacy policy is available here.

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