Senior Workforce Analyst

5 days ago

Sydney, New South Wales, Australia NSW Government Full time $129,464 - $142,665 per year

Senior Workforce Analyst

Clerk Grade: 09/10

Salary Range: $129,464 - $142,665 + super

Location: McKell, Parramatta or Gosford. Hybrid working arrangements including office attendance

Employment Type: Full Time, Temporary until October 2026

We are in search for a Senior Workforce Analyst to join a dynamic and diverse team within People and Culture at DCS

You will be responsible for developing, coordinating and managing analysis of workforce initiatives to provide input to management and to identify opportunities for improvements.

You will be responsible for assisting in the planning and development of strategies and providing insights related to organisational/workforce data. You will provide leaders with the data to make informed decisions.

To be successful in this role you will demonstrate:

  • Experience in statistical analysis, reconciliation and interpretation of workforce data and insights
  • Strong excel skills and proven ability working with large datasets
  • HR background with a good understanding of workforce management systems ideal but not essential
  • Strong communications skills and proven ability in stakeholder management at all levels
  • Experience in developing and providing guidance to a team
  • Extracting data from SAP and experience using Analysis for Microsoft Excel and Power BI would be favourable but not essential
  • Knowledge/experience of SQL and VBA ideal but not essential

For more information about the role please contact Dora Yiacoumi, Manager HR Analytics & Structures on or

What we need from you:

An up to date CV and a brief cover letter outlining your skills and experience relevant to the position

Salary Grade 09/10, with the base salary for this role starting at $129464 base plus superannuation

Click Here to access the Role Description. For enquiries relating to recruitment please contact Rodrigo Sandoval via

Visit the Capability Application Tool to prepare for the recruitment process by accessing practice application and interview questions based on the focus capabilities listed in the role description.

Closing Date: Monday, October 20th, 2025 at 10:00 am

Careers at Department of Customer Service

A career at the Department of Customer Service (DCS) gives you the opportunity to help improve government services and be part of reform that benefits people across NSW. We are focused on delivering excellent customer service, digital transformation, and regulatory reform. Come join us and influence the future of our great state.

Belong in our diverse and inclusive workplace

The strength of our workforce lies in its diversity and embracing difference, while the key to our success is leveraging the contributions of employees with different backgrounds and perspectives.

You can view our full diversity and inclusion statement here.

We want you to bring your best self to this application process. If you have any support or access needs that may require adjustments to allow you to fully participate in this selection process (including an alternate format of the application form) please contact or

For more information, please visit

Information on some of the different types of disabilities

Information on adjustments available for the recruitment process

  • Senior Analyst

    1 week ago

    Sydney, New South Wales, Australia Australian Energy Market Operator (AEMO) Full time $120,000 - $180,000 per year

    Senior AnalystDepartment : System DesignDivision: ForecastingReference number: 12611Engagement type: PermanentAEMO at the Heart of EnergyAEMO is Australia's independent energy system and market operator and system planner. AEMO's purpose is to ensure safe, reliable and affordable energy today, and enable the energy transition for the benefit of all...

  • Senior Lead Workforce Planning

    1 week ago

    Sydney, New South Wales, Australia AIA Australia Limited Full time $104,000 - $130,878 per year

    BE THE DIFFERENCEAt AIA we don't simply believe in being 'the best'. We believe in better – because there's no limit to how far 'better' can take us. Everything we do is driven by our purpose to make a difference by helping people embrace Healthier, Longer, Better Lives. And every one of our people has an important role to play. If you want to make a...

  • Senior Analyst

    2 weeks ago

    Sydney, New South Wales, Australia Octagon Full time $80,000 - $120,000 per year

    Core strengths of a Senior Analyst are strong and seasoned analytical skills, creativity in problem-solving across client and business issues, and the ability to work effectively as part of a team, as well as lead it. They should also have a strong demonstrable interest and knowledge in the world of sports and entertainment properties, specifically in the...

  • Senior Data Analyst

    3 days ago

    Sydney, New South Wales, Australia NSW Government Full time $129,464 - $142,665 per year

    Senior Data AnalystThe Closing the Gap Priority Reform 4 (PR4) Program, within NSW Department of Customer Service (DCS), is currently looking for a Senior Data Analyst to join their teamTemporary clerk grade 9/10 opportunity – until 30 June 2028Salary Range: $129,464 - $142,665 + superLocation: McKell, Haymarket. Genuinely hybrid working arrangements –...

  • Senior Portfolio Analyst

    1 week ago

    Sydney, New South Wales, Australia NSW Department of Customer Service Full time $129,464 - $142,665 per year

    Senior Portfolio Analyst Clerk Grade: 9/10 Annual Salary Range: $129,464 - $142,665 + superannuation Employment Type: Ongoing, Full-time Location: McKell, Haymarket (office attendance is currently 5 days per fortnight) Are you an experienced portfolio analyst looking for your next step in your career? This role is an exciting opportunity to work...

  • Senior Analyst

    1 week ago

    Sydney, New South Wales, Australia Indigeco Pty Ltd Full time $48,000 - $60,000 per year

    Senior IT Analyst – Federal Government | $85–100/hr + Super | Sydney or MelbourneContract:7 months (starting December 2025)Rate:$85–95 per hour + superLocation:Sydney or Melbourne hybrid (3 days onsite per week)Join a high-impactFederal Government programsupporting the modernisation of Australia's scientific and measurement laboratories.We're seeking...

  • Project Analyst Workforce Planning

    1 day ago

    Sydney, New South Wales, Australia Qantas Full time $104,000 - $156,000 per year

    Founded in the Queensland outback in 1920, Qantas has grown to be Australia's largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group's main business is the transportation of customers and freight using two complementary airline brands — Qantas and...

  • Analyst/Senior Analyst

    7 days ago

    Sydney, New South Wales, Australia Deloitte Full time $120,000 - $180,000 per year

    Date: 18 Sept 2025Location:Sydney, NSW, AU Brisbane, QLD, AU Melbourne, VIC, AUDepartment: Audit and AssuranceDescription:Job Requisition ID: 39479We support flexibility and choice, including flexible work arrangements and part-time optionsAccess progressive leave policies for wellbeing, reproductive health and fertility supportEnjoy 18 weeks paid parental...

  • Senior Business Analyst

    3 days ago

    Sydney, New South Wales, Australia Fyndr Group Full time $140,000 - $160,000 per year

    Senior Business Analyst – Insurance SaaS DeliveryLocation: Sydney CBD (Hybrid, 2–3 days in office)Salary: $140k – $160k base plus superHighly desirableGeneral insurance experience, policy or claimsExperience with SaaS products, familiar with the SDLCClient facing background in consulting or similarAbout the RoleWe are seeking a Senior Business Analyst...

  • Senior Business Analyst

    1 week ago

    Sydney, New South Wales, Australia Talenza Full time $100,000 - $120,000 per year

    Senior Business Analyst - Merchant PaymentsLocation:Sydney (Hybrid)Contract Type:Day Rate ContractRate:Competitive daily rate (based on experience)Eligibility:Sydney-based candidates onlyAbout the OpportunityWe're seeking an experienced Senior Business Analyst to join a leading Australian financial institution on a Merchant Payments program.Key...