Field Service Technician

3 days ago

Rocklea, Queensland, Australia Master Hire Pty Ltd Full time $60,000 - $100,000 per year

WHO WE ARE

Master Hire is a family owned, award winning Hire Company based throughout SouthEast Queensland and Northern New South Wales. Our company provides hire solutions for the construction, industrial, mining, trades and DIY markets. Our aim is to be the number one service provider of hire products in our chosen markets. Since our doors first opened in September 1990, we can attribute our success to our people and culture. Our shared values of honesty, respect, teamwork and commitment to providing exceptional customer service through hiring quality products is our point of difference within the equipment hire industry.

We are committed to being an employer of choice, creating an environment where every individual can thrive and contribute to our collective success as we continue to grow.

WHAT WE OFFER

  • Competitive salary.
  • Comprehensive training and ongoing support
  • Supportive and friendly team environment.

WHAT WE ARE LOOKING FOR

  • Proven experience as a Field Service Technician or in a similar role.
  • Must be a qualified mechanic.
  • Strong problem-solving skills and a keen eye for detail.
  • Excellent communication and customer service skills.
  • A team player who can also work independently.
  • Extremely positive and energetic attitude
  • High level of attention to detail along with excellent time management.
  • Eager to learn, and can effectively retain and apply product knowledge
  • Intermediate computer skills
  • A background in general hire will be highly regarded

About the role

We are looking for an experienced Field Service Technician to join our constantly growing business. In this role you will primarily visit our customer sites, performing scheduled & preventative maintenance, as well as breakdown response. Variety of work and customer satisfaction are two of the main things that are enjoyed by the team in this role. You will be reporting to the Workshop Manager, and it also includes occasional support for our branch workshops.

Successful Candidate must:

  • Ensuring we provide top-notch service and maintenance for our diverse range of hire equipment.
  • Troubleshooting and repairing equipment issues in the field.
  • Delivering excellent customer service, representing our family business with pride.
  • Ensuring all the jobs completed on sites ensure they are done accurately and ensuring safety.

This opportunity will suit a person who values being treated with respect, being valued as an individual & professional and treats others the same way.

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