Retail Supervisor

2 weeks ago

Sydney, New South Wales, Australia RIMOWA Full time $90,000 - $120,000 per year

One crew, one DNA, one purpose - welcome to RIMOWA, the first German Maison of the LVMH. For more than 120 years, the German Maison has been creating thoughtful mobility tools for discerning travelers around the globe. As the first German Maison in the LVMH Group, RIMOWA is dedicated to developing unique products that perfectly balance luxury and functionality whilst highlighting the brand's century-old heritage, craftsmanship and its commitment to innovation.

At RIMOWA, we believe that great ambitions demand resilient companions. Our tools are created with longevity in mind, because the most meaningful journeys last a lifetime. Join us to begin yours.

Roles & Responsibilities:

Assist the Store Manager to supervise staff on the shop floor, and to ensure company operating procedures are followed, and the delivery of the highest quality of customer service.

  • Lead daily store operations, maintenance and merchandising.
  • Roster Scheduling
  • Driving sales efforts and client relationship in the store
  • Aftersales service such as handling customer's complaints and feedback, repair service, stamping and delivery.

Requirements:

  • Sales experience in luxurious or travel related retail sales experience is preferred.
  • Possess excellent communication, customer service and interpersonal skill.
  • Self-motivated, mature, and good team-player.
  • Good command of spoken and written English.

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