General Manager Payments Australia

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General Manager - eBay Payments Entity Mgmt., Australia

At eBay, you will be part of a purpose driven community dedicated to creating a bold and versatile work environment. At eBay Payments, you will be an integral member of a growing organisation that encourages passion, courage, and inventiveness - creating the future of global commerce and making an important, positive impact on millions of eBay sellers and shoppers around the world. If you are looking for a special place to take your Payments career to the next level, we want to talk with you.

eBay is expanding its services in Australia and is preparing its application for an Australian Financial Services Licence (AFSL). Previous experience as an approved responsible manager of an AFSL licensed for dealing in non-cash payment facilities would be viewed favourably.

Responsibilities

• General Manager (GM) for eBay Commerce Australia Pty. Ltd. (eCA), eBay's regulated Australian payments entity. Represent eBay externally with regulators, government officials and industry bodies.

• Drive the development of regulatory frameworks to comply with the Australian Financial Services Licence including governance, policies and controls, operational risk management, safeguarding funds and regulatory reporting.

• Define and implement a strategy to deliver strong, clear governance across eCA as required by external regulations and internal eBay policies.

• Lead eCA Board meetings (agenda, materials, and minutes). Ensure the Board is fully equipped to supervise the business of the entity and its financial affairs.

• Develop detailed understanding and aligned plans for all activities performed by the entity to anticipate and mitigate risks.

• Chair management meetings, monitoring and urgently closing out issues across the entity. Foster a culture of learning to drive continual improvements.

• Supervise service levels as detailed in eBay Support Agreements and external contracts. Champion improvements to service levels across eBay and key 3rd parties through predefined channels.

• Act as a key representative for eCA for audits & ensuring detailed planning and preparation ahead of time and Management Action Plans are completed. Work with Enterprise Risk Management as part of the ERM monitoring program.

• Stay ahead of financial services & regulatory requirements, advising the business on opportunities and risks from a changing payment landscape.

• Deeply understand the regulatory requirements on eBay's product design. Integrate cross functionally, working closely across Legal, Compliance, Tax, Privacy, Sourcing, Auditors, Finance, Product, Risk, Payments, and senior management to ensure current regulatory requirements are understood as they apply to eBay and fulfilled with future requirements adequately planned for.

Job Requirements

• Ability to work in a dynamic, fast paced environment and to influence cross functionally, act quickly, and conclusively with outstanding attention to detail.

• Effective executive level communicator with strong diligence, documentation, and executional follow through.

• Sound experience working with regulators and expertise in payments/ financial services with an ability to apply regulatory requirements to functional applications.

• Commercial outlook with ability to assess comprehensive impacts to the business.

• Strategic and creative problem solver with self-confidence, 'can do' attitude, sound judgement and a good sense of humour.

• Consistent track record leading sophisticated projects across large and distributed organisations.

• Ability to thrive in a fast-paced, dynamic environment, comfortable leading with ambiguity

• Highly collaborative and a standout colleague.

Experience and Qualification

• Completed a Bachelor's Degree or equivalent in Banking, Finance, Accounting or other relevant areas.

• Worked with a company which has an AFSL (or an authorised representative of an AFSL). Responsible Manager experience is preferred.

• Experience in financial product advice, including drafting financial services guides, product disclosure statements (or like offer documents), merchant terms and conditions, overseeing the provision of financial product advice in relation to payment facilities on a day-to-day basis, or the development of advice templates,

• Experience in financial/remittance services, including reviewing application / onboarding requirements, attending to funds settlement processes, configuring payment gateways, attending to transaction processing, or assisting merchants / clients to maintain compliance with payment card network rules and regulations.

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eBay is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, and disability, or other legally protected status. If you have a need that requires accommodation, please contact us at  We will make every effort to respond to your request for accommodation as soon as possible. View our accessibility statement to learn more about eBay's commitment to ensuring digital accessibility for people with disabilities.

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