Revenue Assurance Advisor

4 days ago

Canberra, ACT, Australia Icon Water Limited Full time

*About Icon Water*

Icon Water is an iconic Canberra business with a history of providing essential services to Canberra for over 100 years.

With approximately 190,000 customers in the Capital region, we own and operate assets worth over $3.2 billion, comprising the ACT's network of dams, water treatment plants, sewage treatment plants, reservoirs, water and sewage pumping stations, mains and other related infrastructure.

Icon Water is a purpose driven organisation where everyone contributes to our core business, ensuring high quality drinking water and sustainable wastewater treatment. Icon Water's culture is driven by our values of care, connection, community and courage. These are values we see in action every day as we challenge ourselves to meet the expectations of our community.

About this role:  This role has primary responsibility for providing: ongoing oversight and seeking improvement to the meter to cash process and operational understanding of the third-party billing and credit services; ongoing administrative support to the Metered Standpipe Program; and supporting the management of Apparent Loss component of Water Loss Reporting.

What We're Looking For:  Icon Water is looking for a full time, permanent, Revenue Assurance Advisor. In-depth billing process knowledge and/or experience within utility or other like industries is highly desirable.

Who we are looking for: Icon Water is looking for a person with a deep level of knowledge in the utility meter to cash revenue chain, or who holds the ability to quickly adapt previous experience to the utility industry. This person will be required to use data to identify gaps in process and then work to rectify these gaps at an individual and holistic level.  This person must have the ability to liaise collaboratively with a wide range of stakeholders to implement solutions and create reporting metrics to monitor success. This person will work autonomously within a small team so must be self-driven, have the ability to proactively create and enact a revenue assurance plan, have strong report writing abilities and hold a demonstrable skill in negotiation and collaboration for win win outcomes.

To find out more about the role you can check out the detailed Position Description on our Careers portal.

If you're ready to make a real impact and be part of a company that values your expertise, apply now.

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