Equipment Service Specialist

2 weeks ago

Melbourne, Victoria, Australia William Adams Pty Ltd Full time $90,000 - $120,000 per year

Join a Legendary Team Keeping CAT Machines at Peak Performance

Step into a critical support role with our Equipment Services team, based out of our Laverton branch on a 7/7 roster, where reliability meets the open road. We're on the lookout for a highly motivated Equipment Services Specialist (Lube Truck Operator) – someone who takes pride in doing the job right, the first time, every time.

In this field-based role, you'll be the first line of defence in machine health – ensuring CAT equipment stays running strong across a wide range of customer sites. You won't just be servicing machines; you'll be building trust, solving problems, and delivering top-tier support where it matters most.

At William Adams, we've spent nearly a century shaping Australia's heavy machinery industry. With Caterpillar by our side, we power the engines of construction, mining, agriculture, marine and more – and we do it with pride.

This isn't your average service role – it's a mobile mission. Big machines. Big responsibility. Bigger opportunities.

Ready to keep things moving?

ABOUT THE ROLE

Key responsibilities of this role include:

  • Carrying out high quality preventative maintenance servicing, routine inspections and minor repairs on customer equipment in the field
  • Completing required paperwork accurately and effectively (e.g. service reports and Cat inspect forms, time sheets, repair sheets, expense vouchers)
  • Providing quality customer service at all times
  • Minimising machine downtime and maximising productivity

ABOUT YOU

You are a trade qualified Technician/Mechanic with a strong customer service background in a similar environment.

To be considered for this role you will have the following skills, qualifications and attributes:

  • Experience in servicing and/or repairing of automotive and/or earthmoving equipment
  • Highly developed communication skills
  • Self-motivated and team orientated
  • Proven ability to work unsupervised under all conditions
  • Willing to work overtime and be flexible
  • Have an agile way of thinking to get the best outcome for all involved
  • Ideally hold a Mid-Rigid license. If you don't have one, we can help you and reimburse costs – conditions may apply)

WHAT IS ON OFFER?...

  • A competitive base rate + Allowances + Leave Loading + Super
  • Uniforms (laundered) + PPE
  • Tool Loans (interest free)
  • Fully equipped service vehicle
  • Overtime (plenty on offer)
  • OEM Tooling
  • Cat parts store discount
  • Ongoing training & development
  • Relocation assistance up to $5000 for eligible candidates
  • Career progression opportunities
  • Employee Assistance Program
  • Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
  • Save with The Hub, our reward and benefits platform with discounts at over 470 retailers such as; JB HI-FI, Woolworths, Flight Centre + more

If you have experience in the field and enjoy work independently, and you want to join a team who are proud to represent a globally recognised brand, this may be the role for you

Want to know more? Call David from our Talent Acquisition Team on with any questions.

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