Administration Officer

About your role

As an Administration Officer - Reliever within the Division of Medicine, you will provide timely and accurate assistance to clients and staff to facilitate service delivery in a busy hospital setting. Your role is pivotal in ensuring smooth patient flow and efficient communication within the department.

Key responsibilities include:

Responding promptly to general inquiries via phone, email, and in person.

Acting as the primary contact for the department, managing message transfers and visitor assistance.

Recording and updating patient demographic information using hospital systems.

Coordinating patient appointments, admissions, discharges, and transfers.

About you

The ideal candidate is customer-focused, organized, and able to communicate clearly with a variety of stakeholders. You will have the ability to manage multiple tasks efficiently while maintaining attention to detail and quality.

Skills and attributes:

Strong customer service and communication skills.

Ability to deliver accurate, high-quality work consistently.

Proficient in Microsoft Office and hospital information systems (HBCIS, ieMR, S4HANA, BEMS).

Flexible to work early mornings, late evenings, and weekends as required.

What we can offer you:

We are renowned for teaching and research excellence with strong relations with Queensland's leading tertiary institutions.

We want to empower you to build a long-term career, with countless opportunities to learn and grow, no matter your role

You'll have all the benefits of working for Queensland's world-class public health system including generous leave entitlements, attractive salary and remuneration packages, salary packaging and access to relevant professional development allowances and/or leave, study and research assistance, corporate discounts and employee wellness programs.

Princess Alexandra Hospital:

The Princess Alexandra Hospital (PAH) is a tertiary health care centre providing care in most major adult specialties. We provide world class health care to Brisbane City's southern suburbs across emergency, medical, mental health and surgical services, including liver and kidney transplant.

We are nationally recognised for our expertise in trauma management and organ transplants and are one of Australia's leading academic and research health centres. The PAH as a major medical research precinct hosts Australia's most advanced medical research facility, the Translational Research Institute (TRI) as well as a new Clinical Research Facility for the discoveries made at TRI to be trialed in a safe clinical environment.

We're expanding our hospital to make sure everyone gets the care they need. We're adding more beds, modernising our buildings, and improving our spaces to treat kidney and cancer patients with all new services and facilities planned to open by 2027.

Princess Alexandra Hospital, a place of countless opportunities to learn and grow your career

INTEGRITY | COMPASSION | ACCOUNTABILITY | RESPECT | ENGAGEMENT | EXCELLENCE

Our values were created by employees for employees to shape our culture and inspire positive interactions in the workplace. Diversity of ideas, skills, traditions, and customs is celebrated as one of our greatest strengths. Having a workforce that reflects and understands the needs and expectations of our community is important to delivering safe, kinder, and more inclusive care.

We recognise our strength comes from the diversity of our people and so we encourage people of all genders, ethnicities, ages, abilities, languages, sexual orientation, and family responsibilities to apply.

We are Metro South Health:

We are the major public healthcare provider for Brisbane's south side, Logan, Redlands, and the Scenic Rim operating five major hospitals and a range of community, specialty, and state-wide healthcare services.

We are bold, innovative, collaborative, inspiring. We save lives, change lives, and make the world a better place. We are part of and proud of the community we serve.

We are better together.This work is licensed under a Creative Commons Attribution 3.0 Australia License.