Works Coordinator

2 weeks ago

Mandurah, Western Australia Saggers Group Australia Pty Ltd Full time $60,000 - $80,000 per year

Saggers Group Australia P/L is a family owned business that specialises in residential & commercial waste liquid management based in Mandurah WA. We're seeking a Works Coordinator to manage the scheduling and coordination of liquid waste services while also supporting customer engagement and business growth. This role ensures jobs run smoothly, safely, and efficiently — from routine collections to urgent call-outs including after hours emergencies - while helping promote our services through customer follow-ups and basic marketing activities.

About the Role

The Works Coordinator is responsible for planning, scheduling, and overseeing the collection, transport, treatment, and disposal of liquid waste in a safe, efficient, and compliant manner. This role coordinates drivers, ensuring customers receive timely service while meeting environmental regulations and company standards.

Key Responsibilities

  • Schedule and allocate trucks, drivers, and equipment for daily liquid waste jobs.
  • Act as the main point of contact for customer bookings, service updates, and emergency requests.
  • Coordinate with field teams & admin support to manage compliance paperwork.
  • Monitor job progress and provide support to drivers when issues arise.
  • Ensure all work is completed safely and in line with environmental and regulatory standards with admin support.
  • Following up quotes and turning them into confirmed jobs (sales support).
  • Maintaining customer relationships, collecting feedback and supporting basic marketing initiatives.

What You'll Bring

  • Experience in scheduling, dispatch, or operations coordination.
  • Understanding of liquid waste operations, including septic, grease trap, oily water, and industrial waste collection (preferred)
  • Strong organisational skills with the ability to prioritise in a fast-paced environment.
  • Excellent communication and problem-solving skills.
  • Computer literacy (Microsoft Office, spreadsheets, dispatch software).

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