Passenger Service Officers

1 week ago

Sydney International Airport New South Wales, Australia Menzies Aviation Full time $45,000 - $65,000 per year

Overview

People. Passion. Pride. This is what has driven our teams since 1833.

Since that time, we have developed to become a critical partner in the global aviation industry, delivering time-critical logistics services at 250 locations in over 60 countries, across six continents. But at the heart of our business is our people. If you are seeking a role with opportunities to learn and develop, this could be the beginning of an exciting journey.

We have exciting opportunities for Check-in Officers located at the International Terminal and are looking for energetic, positive individuals who are passionate about delivering impeccable customer service.

Main Accountabilities include:

  • Passenger check-in
  • Providing exceptional customer service
  • Validate passport and other travel documents
  • Tag baggage, arrange seating & issue boarding passes
  • Ensure compliance with safety & security requirements
  • Use multiple airline check in systems
  • Boarding gate duties, including announcements
  • Assisting passenger's requiring additional assistance, including passengers requiring wheelchair assistance
  • Participate in training activities and conduct on the job training
  • Adhoc Administration

Qualifications and Experience:

  • Efficient computer and typing skills.
  • Professional and courteous communication skills, both verbal and written.
  • High level attention to detail.
  • Excellent organisational skills and the ability to multi-task.
  • A positive, can-do attitude.
  • Ability to problem solve and complete work accurately within a fast-paced environment.
  • Ability to work cohesively in a team environment.
  • Maintain to work cohesively in a team environment.
  • Ability to work a 7-day rotating roster without restrictions.
  • Applicants will be required to undergo a Police check, Airport security check and pre-employment medical as part of the standard conditions of employment.

What's in it for you

  • A growing global company with ongoing career opportunities.
  • All training is provided onsite by our qualified trainers, along with on-going staff training and development programs.
  • Airport location close to public transport.
  • Discounted car parking.
  • All uniform and personal protective equipment (PPE) provided.
  • On-site Physio, complimentary treatments for all team members
  • Staff discount on duty-free items in the staff store, including cologne/perfume, wine and spirits, make up.
  • Above industry standard for remuneration

Diversity

Menzies Aviation are a committed equal opportunity employer and encourage applications for suitably qualified and eligible applicants regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy, and maternity.  We strive to create an inclusive working environment, where the different knowledge, perspectives, experiences, and approaches of our global workforce are represented.  Where everyone feels valued and can reach their full potential.

Please be aware that as part of our recruitment process, we may look to use a variety of resourcing tools to help us understand your skills and experience in relation to the role. Please feel free to contact the hiring manager below, if there are any reasonable adjustments to our process that you would like us to consider.

As part of our recruitment process, we will always consider how candidates fit with our values which you can learn more about here

Application instructions:

Please click Apply

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