Customer Service Representative

2 days ago

Albion Park Rail, New South Wales, Australia All Metal Australia Full time $60,000 - $70,000 per year

Customer Service Legend Wanted

Location: Albion Park Rail, NSW

Full-time | $60,000 – $70,000 per year

At All Metal (Australia), we're not just about flashings, rainwater goods, and roofing products — we're about people. Our reputation for delivering high-quality solutions to the building industry and the public is matched only by our commitment to building a supportive, fun, and hard-working team.

We're looking for a Customer Service Superstar to join our crew in Albion Park Rail.

This isn't your average sit-at-the-desk-all-day gig — you'll be the friendly face and helpful voice that makes every customer feel like part of the family.

Experience is awesome, but it's not the deal-breaker.

If you've got a great vibe, a can-do attitude, and a sharp eye for detail, we can teach you the rest


What You'll Be Doing:

  • Chatting with tradies and the public — face-to-face, over the phone, and via email
  • Putting together accurate quotes and processing sales orders
  • Keeping things running smoothly between order entry, purchasing, and production
  • Solving customer problems and offering smart product advice
  • Working closely with a tight-knit team to smash goals together

What Makes You Our Ideal Fit:

  • A positive, team-first attitude (we can feel good vibes a mile away)
  • Confidence to communicate with all sorts of people — tradies, builders, DIY legends, and everyone in between
  • Tech-savvy with solid computer skills
  • Super organised and able to juggle priorities without breaking a sweat
  • Any experience in customer service, order entry, or construction? That's a bonus, not a must-have

Why You'll Love It Here:

  • A supportive team culture where everyone has your back
  • Opportunities to learn, grow, and develop your skills
  • A fast-paced environment where no two days are the same
  • Stability and pride in working for a well-respected, growing Aussie business

Ready to bring your energy and make this role your own?

We'd love to hear from you

Apply now with your resume and a quick cover letter telling us why you'd be a perfect fit for the team.


Application Questions

  1. Do you have customer service experience?
  2. How many years of experience do you have in the construction industry?
  3. Which of the following best describes your right to work in Australia?
  4. Are you willing to undergo a pre-employment medical check?
  5. Do you have a current Australian driver's licence?
  6. How much notice are you required to give your current employer?

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