Customer Service Representative

21 hours ago

Horsley Park, New South Wales, Australia Alexander Appointments Full time $40,000 - $60,000 per year
  • 10am-6pm Monday to Friday | Western Sydney Locations
  • $36 per hour + Super | ASAP Start
  • Casual Basis | Ongoing Roster | Onsite Parking

The Company   

Our client is a leading Global Logistics Provider servicing many well-known national and international brands. This team plays a pivotal role in the timely dispatch of stock ensuring the highest quality of service is upheld.   

About the Role

The duties will include but not limited to:

  • First point of contact, answering general enquiries through telephone and email correspondence
  • Customer Service answering high volume calls
  • Processing orders via an in-house logging tool, Oracle and MS Outlook
  • Processing Returns and Claims
  • Maintain data integrity, confidentiality, and accuracy
  • Tracking and tracing deliveries
  • Updating customers in relation to deliveries

About You

To be considered for this fantastic opportunity, you must have the following:

  • Excellent Data integrity, efficiency, and accuracy
  • High attention to detail
  • MS Office skills including excel
  • Superior communication skills both written and verbal
  • Proven previous experience in Salesforce, Oracle, SAP, or other ERP systems
  • Thorough understanding of Orders, Returns, Consignment Notes, and Reverse Purchase Orders
  • Ability to work within a high volume, fast-paced environment
  • Excellent multitasking and organisational skills to ensure all deadlines and priorities are met efficiently and effectively.
  • A strong team and task focus
  • Prior Transport/Logistics experience is desirable

The benefits on offer

Our client offers so many additional perks including onsite parking, career progression, and a potential to be offered permanency. 

How to apply:

Please apply by submitting your resume (in Word format) via the "Apply Now" tab to be considered for the role.

What next

Applications will be reviewed for this role and only suitable applicants will be contacted

We also encourage you to visit our website and create a job alert that will immediately flag you when new opportunities appear

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