Customer Advisor

2 days ago


Port Macquarie, New South Wales, Australia HiVE P&C Portal Full time $60,000 - $80,000 per year
Introduction

Customer Advisor (Relief) – Port Macquarie

$30/hr + Super and leave loadingFull time, Permanent roleDriver's Licence and willingness to travel Ongoing and Full-Time Work Rights for Australia required

Do you enjoy connecting with people and making a real difference in your community? Regional Australia Bank is looking for a Customer Advisor (Relief) to join our friendly Port Macquarie team, providing relief support to our branches between Laurieton and Coffs Harbour. This role offers the chance to work across multiple locations, develop your skills, and build confidence in banking — while delivering exceptional customer service. Awareness of financial services is helpful but not essential; the ability to learn quickly and adapt is key.



Description

The Role

As a Customer Advisor, you'll be the first point of contact for customers, assisting with transactions, account openings, and everyday banking needs, while supporting branch growth through proactive engagement.

What You'll Do

Provide exceptional customer service and build strong customer relationshipsAssist customers with transactional processes and their banking needs Support branch sales and growth through proactive engagementLearn and apply banking procedures accurately and efficientlyWork across multiple branch locations as neededBe part of a vibrant and energetic team

Skills And Experiences

What We're Looking For

A genuine passion for helping people and delivering excellent serviceAbility to quickly learn new systems and processesFlexibility and adaptability to work across varying locationsStrong work ethic, reliability, and a proactive, friendly approachValid driver's licence and willingness to travelAwareness of banking/financial services is advantageous but not required

What We Offer

Birthday leave, paid parental leave, volunteer leave & wellbeing supportStaff banking benefits, including special interest ratesA supportive and welcoming workplace where you can grow your skills and knowledge

Enquiries & Application

For enquiries, contact: Jenaya Arndell, Team Leader on or

Applications close: Wednesday 5 November 2025



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