Customer Advisor

1 week ago

Port Hedland, Australia NAB Full time $60,000 - $90,000 per year

Branch Customer Advisor – Banking

  • Are empowered to make a positive difference for customers and communities
  • Given the opportunity to learn, grow and achieve.
  • Deliver a seamless, consistent, and tailored customer experience every day

Our people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset fosters innovation and creates strong, lasting customer relationships as we strive to be the most customer centric company in Australia and New Zealand.

Each day, you'll go above and beyond to:

  • Support NAB's Port Hedland branch by being the first point of contact for our customers; putting them at the centre of everything you do.
  • Identify the most suitable products and services for customers: like account opening, unsecured lending and banking transactions
  • Demonstrate our Smarter Banking options (self-service and digital) for customers; making so banking is simple, easy and secure.

We're looking for the brightest minds to deliver the best for our customers. We'd love for you to have:

  • A passion for delivering quality, gold-class experiences for NAB's diverse range of  customers
  • A team player with a keen eye for detail ensuring every, transaction is efficient and accurate
  • Customer centric thinking and an appreciation for inclusion and the diversity of our customers

The Hours

Join our team in this role 5 days per week with the hours of 9:00am – 4:30pm, Monday to Friday.

More focus on you

All new Customer Advisors will benefit from NAB's tailored career development programs, upskilling and mobility opportunities to ensure they are set-up for success. We also offer:

  • Access to banking and financial services discount including competitive rates and reduced fees on home loans, credit cards and insurances
  • Extensive range of benefits and discounted offers on Travel, Fitness, Events and Technology.
  • Variety of leave benefits including parental leave, religious leave, special leave, sporting activities leave and volunteer leave

For more information on NAB Colleague Benefits and Perks visit our website.

A diverse and inclusive workplace works better for everyone

We know that our people make us who we are. That's why we have built a culture of equity and respect – where everyone feels valued and appreciated for being their authentic selves. In partnership with our multiple Employee Resource Groups (ERGs) we continue to foster an inclusive environment, where all NAB colleagues' unique backgrounds and identities are understood, respected and celebrated.  We are committed to providing an environment where you can work your way.

For details on the recruitment process, and accessibility, please visit To discuss adjustment requirements, please contact the NAB Careers team, via (please reference job number) or visit our Careers page through the link above for other contact options.

Join NAB

If you think this role is the right fit for you, we would love to hear from you.

  • Customer Advisor

    2 days ago

    Port Macquarie, New South Wales, Australia HiVE P&C Portal Full time $60,000 - $80,000 per year

    Introduction Customer Advisor (Relief) – Port Macquarie$30/hr + Super and leave loadingFull time, Permanent roleDriver's Licence and willingness to travel Ongoing and Full-Time Work Rights for Australia requiredDo you enjoy connecting with people and making a real difference in your community? Regional Australia Bank is looking for a Customer Advisor...

  • Customer Advisor

    2 days ago

    Port Macquarie, New South Wales, Australia NAB Full time $60,000 - $80,000 per year

    Branch Customer Advisor – Banking – GraftonAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our...

  • Customer Advisor

    2 weeks ago

    Port Lincoln, South, Australia NAB Full time $60,000 - $80,000 per year

    Branch Customer Advisor – BankingAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset...

  • Customer Advisor

    1 week ago

    Port Pirie, South Australia NAB Full time $60,000 - $80,000 per year

    Branch Customer Advisor – BankingAre empowered to make a positive difference for customers and communitiesGiven the opportunity to learn, grow and achieve.Deliver a seamless, consistent, and tailored customer experience every dayOur people are customer obsessed. They prioritise the needs and satisfaction of the customer above all else.  Our mindset...

  • Customer Service Advisor

    2 weeks ago

    Port Adelaide, Australia Westpac Group Full time

    Join a supportive team in our Port Adelaide Branch - Flexi part time role, 30 hrs per week - Customer service role working with the local community **Our Opportunity - Customer Service Advisor** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for...

  • HR Advisor

    2 weeks ago

    South Hedland, Western Australia Mahant Guru Pty Ltd Full time $75,000 - $85,000 per year

    Mcdonald located in WA is looking for aHR Advisor Full time with minimum 1years of exp, Salary offering between $75,000 to $85,000andRetail Manager Full - time with Min 1 years exp with salary offering of $75,000 -$82,000HR Advisor Duties to Perform:Key responsibilities· Employee Lifecycle Management: Oversee the entire employee journey—from recruitment...

  • Automotive Service Advisor

    6 days ago

    Port Melbourne, Australia Next Level Personnel Full time

    **Service Advisor - Automotive Industry** **Key Selection Criteria**: - Previous experience in a Service Advisor role (experience in a dealership environment is essential). - Core value for exceptional customer service. - Superior communication skills (verbal & written) is essential. - Professional presentation & phone mannerism is critical. - Exceptional...

  • Service Advisor

    1 week ago

    Port Macquarie, New South Wales, Australia Warren Plowright Toyota Full time $60,000 - $90,000 per year

    Warren Plowright Toyota and Lexus of Port Macquarie is a family owned and operated dealership operating from a brand new facility built over 2 acres in 2024. The dealership is committed to providing a welcoming environment for our staff and customers, along with a consistent focus on customer satisfaction at every touchpoint.Toyota is Australia's favourite...

  • Student Support Advisor

    1 week ago

    Port Wakefield, Australia Torrens University Australia Full time

    Here at Torrens University Australia, we do things a little differently. Our staff and teams thrive on being dynamic, resilient and responsive and this role is no exception. Reporting to the Snr. Student Support Advisor, you will join a team of passionate staff who are playing their part in making sure that we are here to deliver an exceptional learning...

  • Motorcycle Service Advisor

    12 hours ago

    Port Melbourne, Australia Yamaha City Port Melbourne Full time

    Yamaha City Port Melbourne is currently looking for a Highly motivated and friendly Service Advisor to Join our experienced and Busy Service Department team Yamaha City Melbourne has been Victoria's #1 Yamaha dealer for the last 20 years. If you are passionate about motorcycles then this job is for you! Duties include: Organising bookings, costing of...