Service Advisor

2 days ago

Port Melbourne, Australia LSH Auto Australia Full time

**Service Advisor | Mercedes-Benz Melbourne**

As a **Service Advisor for our Vans Department**, you will provide an outstanding experience to our loyal, valued customers by organising service bookings and liaising with guests, costing and invoicing repairs and working closely with the workshop and parts department.

**Key Responsibilities**
- Communicating vehicle symptoms and fault rectifications to service clients in a manner that can be easily understood
- Obtaining accurate parts and labour prices
- Encouraging our clients towards service offerings where appropriate to their individual motoring needs
- Keeping clients up to date on the servicing of their vehicle
- Handling complaints and ensuring prompt issue resolution
- Preparing invoices and closing allocated repair orders in a timely manner

**About you**
- Excellent customer service and presentation skills
- Strong organisational skills / follow processes and procedures
- Competency with IT systems / ERA experience a plus
- Calm and efficient / maintain high work standards and accuracy
- Strong relationship-building ability / grow business
- A valid VIC driver's licence

**What's in it for you?**
- Competitive salary + Commission
- Fun & exciting working environment
- Maternity/Paternity Leave
- Monday to Friday | NO WEEKEND WORK
- A chance to work for a luxury brand

**About LSH Auto Australia**

Awarded **AFR Boss 2022 Best Places to Work**, LSH Auto Australia is the largest authorised Mercedes-Benz retail group in Australia. Operating in the capital cities of Sydney, Melbourne, and Brisbane, we are part of the world’s largest Mercedes-Benz passenger vehicle dealer group with more than 270 premium retail outlets across over 110 cities worldwide.

Only applicants who meet our selection criteria will be contacted. Please no recruitment agencies.

Right now is truly an exciting time to be part of Mercedes-Benz Melbourne.

  • Automotive Service Advisor

    6 days ago

    Port Melbourne, Australia Next Level Personnel Full time

    **Service Advisor - Automotive Industry** **Key Selection Criteria**: - Previous experience in a Service Advisor role (experience in a dealership environment is essential). - Core value for exceptional customer service. - Superior communication skills (verbal & written) is essential. - Professional presentation & phone mannerism is critical. - Exceptional...

  • Motorcycle Service Advisor

    12 hours ago

    Port Melbourne, Australia Yamaha City Port Melbourne Full time

    Yamaha City Port Melbourne is currently looking for a Highly motivated and friendly Service Advisor to Join our experienced and Busy Service Department team Yamaha City Melbourne has been Victoria's #1 Yamaha dealer for the last 20 years. If you are passionate about motorcycles then this job is for you! Duties include: Organising bookings, costing of...

  • Service Advisor

    1 week ago

    Port Macquarie, New South Wales, Australia Warren Plowright Toyota Full time $60,000 - $90,000 per year

    Warren Plowright Toyota and Lexus of Port Macquarie is a family owned and operated dealership operating from a brand new facility built over 2 acres in 2024. The dealership is committed to providing a welcoming environment for our staff and customers, along with a consistent focus on customer satisfaction at every touchpoint.Toyota is Australia's favourite...

  • Service Advisor

    6 days ago

    Melbourne, Australia Inchcape Full time

    Are you passionate about cars and customer service? - Do you have a knack for solving problems and ensuring the smooth operation of vehicles? - If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Subaru - part of the Inchcape Group, bring 160 years of history and innovation to the automotive...

  • Service Advisor

    2 days ago

    Melbourne, Australia Inchcape Full time

    Are you passionate about cars and customer service? - Do you have a knack for solving problems and ensuring the smooth operation of vehicles? - If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Subaru - part of the Inchcape Group, bring 160 years of history and innovation to the automotive...

  • Service Advisor

    12 hours ago

    Melbourne, Australia Inchcape Full time

    Are you passionate about cars and customer service? - Do you have a knack for solving problems and ensuring the smooth operation of vehicles? - If so, we have an exciting opportunity for you to become a valuable part of our team as a Service Advisor Automotive! Subaru - part of the Inchcape Group, bring 160 years of history and innovation to the automotive...

  • Service Advisor

    2 weeks ago

    Melbourne, Victoria, Australia 3 Point Motors Full time $95,000 - $120,000 per year

    Are you a seasoned Automotive Service Advisor seeking more than just your next role?At 3 Point Motors, we're offering the opportunity to advance your career with one of Australia's most respected family-owned luxury dealerships.As a proud representative of the Mercedes-Benz brand, you'll be part of a team that values your expertise, supports your growth, and...

  • Service Advisor

    12 hours ago

    Melbourne, Australia Inchcape Full time

    **Love cars? Love people? Let’s talk.** - **Casual position - flexible availability based on demand** - **Floating locations across Melbourne** We’re on the lookout for a friendly, switched-on **Service Advisor** to join our busy team. If you’re great with customers, have a passion for the automotive world, and know your way around a workshop...

  • Customer Service Advisor

    2 weeks ago

    Port Adelaide, Australia Westpac Group Full time

    Join a supportive team in our Port Adelaide Branch - Flexi part time role, 30 hrs per week - Customer service role working with the local community **Our Opportunity - Customer Service Advisor** First up - you'll be one of the friendly faces of BankSA. We want to help all of our customers with all of their banking. Not just because it’s better for...

  • Customer Service Advisors – Automotive

    2 weeks ago

    Melbourne, Victoria, Australia Kieran Stack Pty Ltd Full time $70,000 - $110,000 per year

    Ready to level up your career?If you love talking to people, like cars, get a kick out of solving problems, and enjoy being part of a fast-paced team, then this is your chance to step into Australia's booming automotive service industry.We work with 250+ Dealerships nationwide who are seeking Service Advisors (potentially just like you) for readily available...