Executive Manager Operations

5 days ago

Sutherland Shire, Australia Orchard Talent Group Full time $120,000 - $180,000 per year

The organisation
Sylvanvale is one of NSW's leading disability service providers, supporting over 750 people across the Greater Sydney and Blue Mountains regions. Guided by its vision of a community working in partnership to support people with a disability to live the life they choose, Sylvanvale has a proud history of providing high-quality, person-centred services. Recognised as the 2024 Outstanding Community Services Award Winner at the Sutherland Shire Local Business Awards, Sylvanvale is committed to enabling independence for people living with disability through their values of, belonging, choice, safety, respect and contribution.

The opportunity
Reporting directly to the CEO and leading a diverse operational portfolio, the Executive Manager, Operations will play a pivotal role in ensuring Sylvanvale thrives in a complex NDIS environment. This is both a strategic and hands-on leadership role with responsibility for performance, growth, and customer outcomes across all services.

In this role, you will:

  • Lead and inspire a large, diverse workforce to deliver quality, person-centred service
  • Drive continuous improvement and innovation in business models and service delivery.
  • Foster a culture of performance, accountability, and customer-first outcomes.
  • Partner with the CEO and Executive Team to deliver strategic priorities and sustainable growth.

About you
You are a values-driven leader with extensive senior management experience, ideally within disability services, community services, or the broader social purpose sector. You bring:

  • A track record of leading large, complex operations in an evolving environment.
  • Deep understanding of the disability sector, NDIS, and customer-centred service delivery.
  • Exceptional people leadership skills with the ability to inspire and develop teams.
  • Strong financial and business acumen, with proven experience driving performance and growth.
  • A collaborative style and the ability to build trusted relationships with diverse stakeholders.

What's on Offer
 

This is an opportunity to make a lasting impact by shaping the future of an organisation that truly values inclusion and belonging. Sylvanvale offers:

  • A values-led culture built on respect, choice, and independence.
  • The opportunity to influence strategy and sector-wide transformation.
  • The chance to lead an award-winning organisation recognised for service excellence.
  • A supportive, collaborative executive team environment.
  • Competitive remuneration and access to salary packaging benefits.

How to Apply
For a confidential discussion or role related questions, please contact Grace McCarron of The Orchard Talent Group on To apply please submit your current CV via the link. Please note applicants must have a legal right to work in Australia.

The Orchard Talent Group acknowledges the Traditional Custodians of the land on which we work. We pay our respect to their Elders past, present and emerging, for they hold the memories, traditions, culture and hopes of Aboriginal and Torres Strait Islander people.

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