Technical Advisor

3 days ago


Newcastle, New South Wales, Australia Suncorp Group Full time $120,000 - $180,000 per year
  • High potential career development opportunity to join our growing NSW Workers Insurance business
  • Make a real difference providing quality outcomes for our customer and business
  • Newcastle Location / hybrid wfh
  • Permanent role

About the role

The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims management. You will be responsible for supporting the Claims Advisors to make timely and appropriate decisions and ensuring claims strategy is cost effective and tailored.

You will also coach and mentor Claims Advisors to ensure sound decision making and to assist the development of legislative and regulatory knowledge and skills.

What you'll do:

  • Act as the subject matter expert for the immediate team in area of specialisation and is the main point of contact for all technical queries relating to policy, legislation, product knowledge, systems, processes or procedures
  • Provides specialist technical and/or professional advice for the authorisation and approval of complex claims involving analysis and experience to arrive at the correct course of action
  • Increase awareness of the cost and consequence of technical decisions
  • Provide technical expertise and support to ensure ongoing quality decisions and outcomes
  • Actively share knowledge, advise and coach others to build and develop technical capabilities to create a 'high performing team environment'
  • Work collaboratively with the Technical Specialist and Leader to identify development opportunities for individuals and the team

What you'll bring:

  • Proven experience in NSW Workers Compensation
  • Experience in a technical role within personal injury insurance e.g., Technical Advisor, Technical Specialist, WPI & Litigation Specialist, IDR Specialist - preferred
  • Experience in managing high risk claims areas such as litigation, WPI, Work Injury Damages, Section 39 claims, Internal Dispute Resolutions within the NSW Workers Compensation Scheme - preferred
  • Experience in drafting and peer reviewing dispute notices – required
  • Demonstrated understanding of current Workers Compensation Legislation – required
  • Reasonable understanding of medical terminology – preferred.

What we can offer you:

  • Competitive benefits package and excellent work culture
  • Excellent discounts on a range of retail favourite stores as well as insurance products
  • A range of flexible working and leave options, including 20 weeks paid parental leave and unlimited paid emergency response leave
  • Invest in your brighter future with ongoing study support and career development programs

About Suncorp:

Suncorp is all about making a difference for people and in the communities, they call home. Few areas of our business are quite as foundational in making that difference as our Claims teams. They provide support and understanding for customers in some of their most challenging times, while finding outcomes that get their lives back on a healthier, happier path. That takes a special kind of person. Someone who can pick up the ins and outs of insurance processes – and deliver it to customers in a way that feels refreshingly simple. Someone who's naturally empathetic and finds joy and pride in making a genuine difference – because you'll be doing that from the moment you start work each day.

At Suncorp we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating a diverse, accessible, and inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers.

If you require any support and adjustments to participate equitably in our recruitment process or in the workplace, we encourage you to contact for a confidential conversation.

Advertised: 08 Sep 2025 AUS Eastern Standard Time

Applications close: 22 Sep 2025 AUS Eastern Standard Time

Whatsapp Facebook LinkedIn Email App


  • Technical Advisor

    1 week ago


    Newcastle, New South Wales, Australia Suncorp Group Full time $80,000 - $120,000 per year

    High potential career development opportunity to join our growing NSW Workers Insurance businessMake a real difference providing quality outcomes for our customer and businessNewcastle Location / hybridPermanent roleAbout the role:The Technical Advisor will provide technical assistance to the Claims Advisors by contributing to and driving proactive claims...


  • Newcastle, New South Wales, Australia Tomago Aluminium Full time

    About The RoleAt Tomago Aluminium, our people are driving transformation for a sustainable future. We offer a career filled with opportunity, reward, and growth.As our Electrical Technical Advisor, you'll support the Electrolysis department with expert electrical guidance, strategic maintenance planning, and hands-on troubleshooting. Lead safety initiatives,...


  • Newcastle, New South Wales, Australia Tesla Australia Full time $60,000 - $80,000 per year

    Tesla Motors is looking for a customer service superstar to join our team as a Service Advisor working on one of the most progressive vehicle brands in the world. This position requires a high-level customer and employee interaction, so the ideal candidate will not only possess the technical acumen, but also the ability to provide a strong level of customer...

  • Commercial Advisor

    3 days ago


    Newcastle, New South Wales, Australia Amentum Australia Proprietary Limited Full time

    Tell me about this role:We're on the hunt for a Commercial Advisor to join our team on a permanent basis. This role will see you take on a variety of commercial and contract related tasks as well as support to project teams in an Aerospace domain.This role offers uncapped training and development opportunities as well as other benefits including subsidised...

  • Commercial Advisor

    3 days ago


    Newcastle, New South Wales, Australia Amentum Full time

    Grow your career in a collaborative, supportive and inclusive team environment.A rewarding career with ongoing professional development opportunities.Newcastle location, NV1 clearance required.Tell me about this role: We're on the hunt for a Commercial Advisor to join our team on a permanent basis. This role will see you take on a variety of commercial and...

  • QAQC Advisor

    2 weeks ago


    Newcastle, New South Wales, Australia UGL - Services - Industrial and Resources East Full time $104,000 - $156,000 per year

    UGL is a diversified services company delivering critical assets and essential services that sustain and enhance the environment in which we live.  Our capabilities extend across a broad range of services and whole-of-life solutions for diverse industries, utilising world leading, sustainable and innovative technologies. We partner with some of the world's...

  • Senior Sales Engineer

    2 weeks ago


    Newcastle, New South Wales, Australia Molycop Full time $120,000 - $180,000 per year

    Molycop is a leading manufacturer of premium quality grinding media supplying the Global mining industry. We require an experienced engineer who is looking to make an impact in a leadership role, as a Senior Sales Engineer, specialising in Cast High Chrome.The Senior Sales Engineer's focus will be in business development, managing and building strong...


  • Newcastle, New South Wales, Australia Aspira Business & Financial Services Full time $90,000 - $120,000 per year

    Ready to make a change in your accounting career without sacrificing work-life balance?Aspira Business and Financial Services is looking for a drivenIntermediate to Senior Accountant to join our dynamic and supportive team in the heart of Newcastle.This full-time role offers the best of both worlds: meaningful client work across a variety of industries and...

  • Finance Manager

    2 weeks ago


    Newcastle, New South Wales, Australia Connected People Full time $90,000 - $120,000 per year

    Finance Manager At Connected People, we're proud to partner with a purpose-driven not-for-profit organisation that's making a real difference in our local community. This organisation exists to support vulnerable people and deliver life-changing services, and they're now seeking a Finance Manager who shares their passion for people and purpose. About the...

  • Senior Accountant

    7 days ago


    Newcastle, New South Wales, Australia Verve Partners Full time $80,000 - $120,000 per year

    We are seeking a Senior Accountant to take responsibility for the finance function, oversee the company's day-to-day and strategic accounting requirements, for our client's small to medium sized steel manufacturing supplier business near East Maitland. This position is ideal for a career-experienced accountant who values stability and is looking to settle...