Customer Service Consultant

3 days ago

North Lakes, Queensland, Australia Itoh Talent Partners Full time

Want to be part of a team where your voice matters and your growth is genuinely supported?

We're looking for motivated Customer Service Consultants who thrive on creating exceptional customer experiences. We are seeking people who are curious, capable, and ready to engage meaningfully with customers every day. 

In this full-time role, you'll play a key role in supporting customers through a variety of general queries, with the opportunity to really take ownership of the customer journey. 

Responsibilities:

  • Be the first point of contact for customer enquiries, from questions to complaints to delivering solutions with care and professionalism.
  • Handle calls with confidence, empathy, and efficiency.
  • Support and retain customers using your excellent listening, negotiation, and communication skills.
  • Work collaboratively in a supportive team environment where learning is continuous and initiative is valued.
  • Navigate internal systems confidently and stay on top of product updates and compliance standards.

About you:

You love helping people and have a knack for turning tricky situations into positive experiences. Thriving in fast paced environments, you manage multiple priorities with calm and confidence. You feel at home in structured, compliance driven settings and take pride in getting the details right.

You're goal oriented, eager to grow, and always on the lookout for ways to improve. Above all, you understand the power of clear, adaptable communication and know how to make every interaction count.

Next steps:

If you're ready to be part of a values driven team that genuinely supports your growth and celebrates your success, we'd love to hear from you. This is your chance to step into a role where you can make a real impact, be recognised for your contributions, and build a meaningful career.

  • Customer Claims Consultant

    2 weeks ago

    North Lakes, Queensland, Australia Budget Direct Full time $60,000 - $90,000 per year

    Motor Claims Consultant - North LakesAre you passionate about helping others and enjoy building relationships? Join our North Lakes team as a Motor Claims Consultant. You'll play a crucial role in assisting our customers when accidents happen, ensuring their experience is smooth and positive from start to finish. If you love problem-solving and providing...

  • Customer Service Supervisor

    2 days ago

    North Lakes, Queensland, Australia Drakes Supermarkets Full time $60,000 - $80,000 per year

    Exciting Career OpportunityAttractive remuneration + 10% company discount for you and your familyFull on-the-job training and support providedStrong opportunity for career progression and advancementOver 50 years since Roger Drake purchased his first supermarket in 1974, Drakes Supermarkets has now become the largest independent grocery retailer in...

  • Membership Consultant

    4 days ago

    North Lakes, Queensland, Australia World Gym North Lakes Full time

    World Gym North Lakesis currently seeking an energetic, high performing, results-driven Sales Consultant to join our team on a full-time basis.In this position you'll be selling the best product in the "WORLD" - FITNESSThe Role:As a Membership Sales Consultant your primary responsibility will be achieving individual and team goals and targets as set out by...

  • Customer Service Officer

    4 days ago

    North Lakes, Queensland, Australia Auto & General Insurance Full time $60,000 - $80,000 per year

    To deliver exceptional customer service and effectively and accurately apply key controls throughout the vehicle repair process, with a strong focus on adhering to General Insurance Code of Practice (GICOP) contact timeframes. This role is responsible for achieving optimal customer service performance, applying robust controls, and adhering to best practice...

  • Customer Service Officer

    2 days ago

    North Lakes, Queensland, Australia Auto & General Insurance Full time $60,000 - $80,000 per year

    This Role is based at North Lakes CentralTo deliver exceptional customer service and effectively and accurately apply key controls throughout the vehicle repair process, with a strong focus on adhering to General Insurance Code of Practice (GICOP) contact timeframes. This role is responsible for achieving optimal customer service performance, applying robust...

  • Disputes Consultant Recoveries

    4 days ago

    North Lakes, Queensland, Australia Auto & General Insurance Full time $60,000 - $90,000 per year

    The Role:Due to continued growth, we are looking for Disputes Consultants to join our Recoveries team in North Lakes.As a Disputes Consultant you will manage a portfolio of Uninsured Recoveries files that are disputed within the Recovery & Settlements Department, whilst achieving cost effective and quality claims handling through robust relationships with...

  • New Vehicle Sales Consultant

    7 days ago

    North Lakes, Queensland, Australia Lakes Hyundai Full time $90,000 - $120,000 per year

    Multi Franchise Dealership hosting one of Australia's fasting growing brands and so we are looking for someone with experience to join our expanding team@ Lakes Hyundai & Chery North LakesWe are looking for an experienced Sales Consultant to join our modern dealership located in North Lakes.Guided by experienced and supportive Leadership, we welcome you to...

  • Pool Sales Consultant

    2 days ago

    North Lakes, Queensland, Australia Summertime Pools Full time $90,000 - $120,000 per year

    Summertime Pools is a leading fibreglass swimming pool manufacturer and installer with office locations in Victoria, South Australia & Queensland. We build quality pools that exceed our customers' expectationsWe are passionate about our industry and what we do and are currently seeking a likeminded individual to join our fabulous teamThe position available...

  • Front Desk Customer Service

    2 days ago

    North Lakes, Queensland, Australia Fitness Cartel Australia & New Zealand Full time $45,000 - $60,000 per year

    Diverse role - with ongoing coaching & training to develop your career.Rapidly growth gym network - be a part of the Fitness Industries most exciting BrandFree Gym membership + loads of discounts on fitness apparel, supplements and more.Join the CartelAt Fitness Cartel Australia, we're more than a gym - we're an exciting and fast-growing brand with plans to...

  • Sales Consultant

    4 days ago

    North Lakes, Queensland, Australia 99 Bikes - Queensland Full time $67,000 - $95,000 per year

    You don't have to be a bike expert – we can train youSALES CONSULTANTWHY WORK AT 99 BIKESGenerous above-award salary package including uncapped commission in the range of $67k - $95kBe recognised and rewarded for your achievements – as well as monthly awards and events, our top 10% of high achievers fly off to an all-inclusive annual conference called...