Customer Service Officer

17 hours ago

North Lakes, Queensland, Australia Synergie Australia Full time $42,000 - $63,000 per year


We think outside the box by redefining recruitment.

Through long-term partnerships, we connect the right people (You) with the right opportunities to shape careers and drive change in Australia and beyond.

�� Call Centre Customer Service Representative  - 3 Contracts 

Location: Brisbane - North

Type: Contract - 3 Months +

Hourly rate: $35.80 per hour plus super

What you'll do:

Answer and direct incoming phone callsResolve customer complaints with empathy and practical solutionsRebook missed services efficiently and accuratelyMonitor and respond to shared mailbox communicationsBook and update scheduled servicesManage service disputes and provide clear resolutionsEnsure customer records are up to date with new informationWhat you'll need:

Essential:

  • Experience with Office 365 (Word, Excel, Outlook)

Desirable:

Previous call centre experienceKnowledge of Salesforce or similar CRM systemsAbout you:

You're someone who thrives in a fast-paced environment and genuinely enjoys helping others. You're reliable, safety-conscious, and able to work both independently and within a team. You also bring:

Strong customer service focusPatience and resilience under pressureA solid work ethic and strong attendance reliabilityHigh attention to detailSelf-motivation and initiative

These contracts also have the option to go permanent after the inital contract.

 

Synergie Australia delivers a full 360-degree recruitment solution, consisting of temporary and permanent recruitment services, and more. Safety is of the highest priority, and Synergie Australia prides itself on fostering a culture that champions guidance and care in the workforce. Beyond recruitment, Synergie Australia is motivated to improve everyday standards within the working landscape so people can thrive today, and in the future. This approach delivers real change to communities by improving workplaces, local economies, inequalities, and changes to the climate. If you aspire for better, let's work together.

If you're ready, click apply now or contact our branch on



  • Customer Service

    2 weeks ago

    North Lakes, Queensland, Australia Orange Sherbet Full time $45,000 - $60,000 per year

    We're looking for a friendly, capable and motivated Customer Service Assistant to join our team in North Lakes. If you're passionate about creating great customer experiences, love working as part of a values-driven business, and are keen to grow with us, we'd love to hear from you About the Role:This role will be based in-person at our North Lakes office....

  • Customer Service

    15 hours ago

    North Lakes, Queensland, Australia Synergie Australia Full time $187,360 per year

    �� Call Centre Customer Service Representative  - 3 Contracts Location: Brisbane - NorthType: Contract - 3 Months +Hourly rate: $35.80 per hour plus superWhat you'll do:Answer and direct incoming phone callsResolve customer complaints with empathy and practical solutionsRebook missed services efficiently and accuratelyMonitor and respond to shared...

  • Client Service Officer

    4 days ago

    North Lakes, Queensland, Australia Bountiful Wealth Full time $104,000 - $150,000 per year

    Job Title: Client Service OfficerCompany: Bountiful WealthLocation: North Lakes, QLDEmployment Type: Full-time, PermanentAbout Bountiful Wealth:Bountiful Wealth, a proud member of the RI Advice Group, is a family-owned financial advisory firm with a rich history dating back to 1979. Our commitment to excellence is reflected in our achievements: RI Advice...

  • Corporate Services Officer

    6 days ago

    North Lakes, Queensland, Australia Department of Education Full time $60,000 - $80,000 per year

    The Metro North Region, Regional Operations Team are looking for a Temporary dynamic individual, ready to collaborate with purpose in a supporting team environment, contributing to the future of education in Queensland.This position will be based in either North Lakes or Wooloowin Regional Office.About the DepartmentWorking for the Queensland Department of...

  • Part Time Customer Service

    1 week ago

    North Lakes, Queensland, Australia Telstra Full time $40,000 - $60,000 per year

    Telstra is hiringWe're an iconic Aussie brand with a global footprint. Our purpose is to build a connected future so everyone can thrive. We're all about providing the best experience and delivering the best tech on the best network.OurNorth Lakesstore is hiring aRetail Consultantto join the team on aPart Time basis. Working in a Telstra Retail Store is not...

  • Customer Contact Officer

    15 hours ago

    Varsity Lakes, Queensland, Australia Serco Full time $47,696 - $74,112 per year

    Please note: We are only accepting applications from candidates who currently reside in Queensland, within one hour's commute of our Varsity Lakes office.Serco is a place where you can growJoin a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity and reward. As part of our team, you will represent a Federal...

  • Customer Contact Officer

    19 hours ago

    Varsity Lakes, Queensland, Australia Serco Asia Pacific Full time $78,000 - $120,000 per year

    Please Note, We're currently recruiting for our next intake commencing in January 2026.Serco is a place where you can growJoin a team of 12,000+ professionals across APAC and experience a place of challenge, opportunity and reward.As part of our team, you will represent a Federal Government agency delivering services and supporting Australians with...

  • NDIS Intake Officer

    1 week ago

    North Lakes, Queensland, Australia MedHealth Full time $60,000 - $80,000 per year

    Company Description We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family. Job Description Ability Action Australia is...

  • Office Administrator

    1 week ago

    North Lakes, Queensland, Australia Toolijooa Environmental Full time $60,000 - $80,000 per year

    Are you experienced in office administration and looking forward to your next challenge?Do you have a passion and desire to make a meaningful impact?Toolijooa Environmental Restoration is seeking a confident Office Administrator to join their team in North Lakes, QLD.The role:The Office Administrator plays a key role in the strategic and tactical management...

  • NDIS Intake Officer

    1 week ago

    North Lakes, Queensland, Australia Ability Action Australia Full time $60,000 - $80,000 per year

    We are one of the largest providers to the NDIS, supporting over 10,000 participants every year with the care they need, when and where it is needed. We have a multi-disciplinary team approach, building a quality support service around the needs and goals of our participants and their family.Job DescriptionAbility Action Australia is currently experiencing...