Team Leader – Children's Therapeutic Services

Position Statement

Reporting to the Manager – Community Well-Being Team, you will play a key role in supporting a dedicated group of professionals who are passionate about walking alongside children and families. This role combines leadership with hands-on practice, ensuring our counselling services are safe, effective, and nurturing. Our team is committed to creating supportive spaces for children and their families, grounded in evidence-based practice, trauma-informed approaches, and a strong belief in the strengths and resilience of every child and family we work with. This role is an on-site position.

Key accountabilities and deliverables

Leadership and Team Development

• Lead and support a caring, collaborative, and high-performing team culture that reflects our organisational values and our commitment to children's wellbeing.

• Provide guidance in service delivery, ensuring counselling and case management are always child-centred and responsive to family needs.

• Facilitate team meetings, reflective practice, and debriefing sessions that promote learning, wellbeing, and shared support.

• Offer consistent supervision, mentoring, and professional development for Children's Counsellors, helping each team member grow in confidence and skill.

• Support the Manager with workforce planning, performance development, and strategies that strengthen team capability.

• Maintain a small caseload, offering therapeutic support to children and families while also providing leadership in complex cases.

• Ensure safeguarding policies and safety procedures are always prioritised, creating safe environments for children, families, and staff.

Compliance and Continuous Improvement

• Ensure client records and reports are accurate, confidential, and reflect respectful practice.

• Support counsellors to meet their Key Performance Indicators (KPIs).

• Contribute to program evaluation and service improvement initiatives that keep children and families at the heart of our work.

• Support compliance with ethical, legal, and professional standards while encouraging a culture of care and accountability.

• Work with the Manager on planning and development of new initiatives, seeking opportunities to grow and strengthen services for children and families.

• Share insights and feedback that help shape services to be innovative, responsive, and impactful.

Qualifications and Experience

Essential

• Tertiary qualification in Social Work, Counselling, Psychology or another relevant qualification.

• Minimum of 3 years' experience in the Children's Therapeutic Services or similar.

• Proven experience in motivating and encouraging a successful team collaboration.

• Demonstrated ability to problem solve and manage competing priorities, whilst ensuring clients are kept safe and at the centre of service delivery.

• Demonstrated experience in attachment-based and trauma-informed counselling with children and families.

• Demonstrated knowledge of theory and experience in trauma-informed counselling/case work.

• Working knowledge of general risk management principles, both from a people and organisational perspective.

• Proven experience in developing and maintaining strong (working) stakeholder relationships.

Desirable

• Leadership experience.

• Experience in delivering Commonwealth, or Territory funded programs.

• Exposure to the Not-for-Profit sector.

Requirements

• A satisfactory Northern Territory working with children check.

• A satisfactory national criminal history check.

• Current NT Driver's License

• Ability to travel remote and domestic when required.

• A commitment to our Safeguarding Children Practice and Behaviour Guidelines

Relationships Australia NT is accredited as a Safeguarding Children organisation with the Australian Childhood Foundation. Therefore, all staff working at RA-NT are required to complete training regarding Safeguarding Children and mandatory reporting upon induction at RA-NT. Staff need to commit to the RA-NT Code of Conduct and all Safeguarding Children related policies.

To obtain further information visit us at

Applications will be processed as received and only successful candidates will be contacted. To discuss this position further please contact Nathalia on

Relationships Australia NT encourages applications from people of all ages, nationalities, abilities and cultures – including Aboriginal & Torres Strait Islander peoples, CALD, the LGBTQI+ community and people living with disability. We are happy to adjust our recruitment process to support your accessibility needs.