Operations Manager

5 days ago

Toowoomba, Queensland, Australia Black Toyota Full time $90,000 - $120,000 per year

About the Role

Black Toyota Dalby is seeking an experienced and driven Operations Manager to lead our fast-paced operation across Pre-Delivery, Panel Shop, and Body Building divisions.

In this key leadership position, you will be responsible for ensuring operational efficiency, quality control, and team performance across multiple departments.

This role offers the opportunity to make a real impact in a high-performing dealership group that values innovation, teamwork, and community connection.

Key Responsibilities

  • Oversee daily operations across Pre-Delivery, Panel & Paint, and Body Building departments
  • Implement and manage workflows to maximise productivity and meet delivery deadlines
  • Ensure all vehicles meet quality standards
  • Drive safety compliance and workshop standards across all areas
  • Lead, mentor, and support team leaders and staff to achieve desired outcomes
  • Manage scheduling, resources, and capacity planning for peak performance
  • Monitor KPIs, reporting, and departmental budgets
  • Identify opportunities for process improvement and cost efficiencies

What We're Looking For

  • Proven experience in automotive operations management, ideally across multiple departments
  • Strong knowledge of pre-delivery processes, panel repair, and custom body building
  • Demonstrated leadership capability with a track record of developing high-performing teams
  • Excellent organisational and problem-solving skills
  • Strong communication and management abilities
  • Sound understanding of WHS and compliance in workshop environments

About Us

Black Toyota is a well-established and respected name in regional Queensland, with dealerships across the Western Downs. Our Dalby dealership is a busy and dynamic operation known for its commitment to customer service, vehicle quality, and team culture.

We invest in our people and provide the tools, training, and environment needed to succeed. This role is perfect for a hands-on leader looking to take ownership of multi-department operations in a forward-thinking dealership.

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