Office Administrator

2 days ago

Jandakot Western Australia SARROS Full time $60,000 - $80,000 per year

Office Administrator - Sarros

About the Role

Join Sarros, a leading WA family-owned trade services company operating across Perth and Peel regions since 2014. We're seeking an experienced Office Administrator to support our electrical, plumbing, and appliance divisions in a dynamic, fast-paced environment.

Key Responsibilities

  • Process payments and generate invoices accurately through Simpro software
  • Coordinate real-time scheduling for technicians across Perth metropolitan area and Peel region
  • Manage daily operations and maintain live schedule updates
  • Handle data entry for receipts and stock management systems
  • Update Sarros Appliances website with current products and inventory
  • Provide exceptional customer service via phone and email communications
  • Support administrative functions across all three business divisions
  • Process quote creation, job scheduling, and invoice generation through Simpro

Essential Requirements

Technical Expertise:

  • Proficiency in Simpro software (quote management, job scheduling, invoicing, data entry)
  • Experience with system reconciliation and stock management processes
  • Website content management capabilities

Customer Service Skills:

  • Strong customer relations and communication abilities
  • Professional phone and email etiquette
  • Experience handling customer inquiries and complaint resolution
  • Excellent interpersonal skills for client interaction

Local Knowledge:

  • Comprehensive understanding of Perth metropolitan area and Peel region geography
  • Knowledge of travel times and logistics for effective scheduling
  • Familiarity with suburbs from Yanchep to Lake Clifton

Operational Skills:

  • Proven ability to manage real-time scheduling coordination
  • Strong multi-tasking capabilities in fast-paced environments
  • Exceptional attention to detail for data accuracy
  • Independent work ethic with team collaboration skills

Ideal Candidate

  • Previous experience with job management software (Simpro highly regarded)
  • Background in trades administration or similar industry experience
  • Strong organizational and time management capabilities
  • Flexible approach to varied daily responsibilities
  • Ability to work independently while contributing effectively to team objectives

What We Offer

  • Opportunity to work with an established, growing WA family business
  • Diverse role supporting multiple trade divisions
  • Professional development in trade services administration
  • Collaborative team environment with support for employees

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