Service Coordinator NDIS

7 days ago

Rockhampton, Queensland, Australia Access Recreation Inc. Full time $60,000 - $80,000 per year

Service Coordinator

Access Recreation are looking for a self-driven, motivated and experienced Service Coordinator to join our team

Overview

We have a rewarding position available that provides clients real choice and control of their NDIS plan.

  • Full Time
  • Strong focus on seeing people move towards their personal goals
  • Join an inclusive organisation with an exceptional work culture

About the business

Access Recreation is a well-established Not for Profit Service that provides quality supports to people with a disability in the Rockhampton Region. We have been providing ongoing quality support to people with a disability since 1989. Access Recreation offers a wide range of services to people with a disability so they can lead more meaningful, independent and satisfying lives through the development of personal, leisure and social skills.

Key responsibilities include:

  • Develop individual support plans which are goal focused and include strategies for person centred active support
  • Act as a point of contact for enquires and referrals received to undertake intake, support, information and referral of eligible NDIS clients
  • Maintain legal and ethical standards which reflect relevant legislation and NDIS guidelines.
  • Ensure all participant records are up-to-date, with signed quotes, service agreements etc;
  • Attend meetings and regular in person contact with our participants and support worker teams
  • Ensuring all documentation is completed to meet relevant standards and audit requirements
  • Participation in on call roster on a rotational basis

Skills and experience

To be successful in the role you will need:

  • Relevant qualification or industry experience (eg. Degree in Human Services, Cert IV in Disability Services)
  • Extensive knowledge and experience of the National Disability Insurance Scheme and who the changes effective both clients and organisations
  • Demonstrate commitment and passion to providing excellent customer service
  • Ability to effectively communicate with a variety of stakeholders
  • Good knowledge of mainstream services, community groups and community resources and community networks
  • Demonstrated commitment to quality outcomes and strong client service
  • Ability to prioritise workload and work independently and as part of a team
  • Experience in - Behaviour Support and Restrictive Practices, Mental Health & Trauma Informed Practice
  • This role will Include travel to Biloela one day a week and coordination of school transition programs

Why Work for Us?

When you join Access Recreation you will experience a vibrant, values driven organisation where the people we support are at the centre of everything we do. This is a rewarding career which offers a flexible family friendly workplace that values its employees.

In return for your skills and experience you will receive a competitive remuneration package plus generous salary sacrifice packaging of up to $15,900 to significantly increase your take home pay.

Free and confidential EAP support for employees and close family members.

Application close: Sunday 12th October 2025

For further information or to obtain a full position description, contact Darlene Lothian HR Manager on or 

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