NDIS Service Coordinator

3 days ago

Rockhampton, Queensland, Australia Young Mindz PTY LTD Full time $60,000 - $90,000 per year

At Young Mindz, we're committed to empowering Australians with disabilities to live fulfilling, independent lives. As a nationwide NDIS provider, we deliver person-centred services including Supported Independent Living (SIL) and tailored disability support. Our approach is led by the heart and grounded in mindfulness, self-care, and community well-ness.

We're excited to offer an opportunity for a passionate and experienced professional to step into the role of NDIS Service Coordinator based in Rockhampton. This position is perfect for someone ready to take the next step in their career—someone who leads with empathy, is committed to service excellence, and wants to make a meaningful impact by supporting some of the most vulnerable members of our community.

About the Role

As an NDIS Service Coordinator, you'll play a vital role in supporting our Supported Independent Living participants. Working closely with the Service Delivery Team, you'll help ensure that each participant receives person-centred, high-quality support. You'll collaborate with disability support workers, participants, families, stakeholders, and support teams to coordinate services that align with individual goals and care needs—making a meaningful difference in their lives.

The Roster: Flexible Options to suit your lifestyle

Part time opportunity, approximately 24 hours per week

Key areas of focus include

  • Participant safety
  • Care planning
  • Stakeholder communication
  • Quality assurance
  • Coaching and leadership of support workers

You'll also contribute to risk management, incident resolution, and continuous improvement—helping shape a safe, responsive, and accountable service environment.

Key Accountabilities:

  • Assist in the development and implement person-centred care plans
  • Brief and support disability support workers to deliver quality care
  • Maintain accurate documentation and ensure compliance
  • Respond to complaints and incidents professionally
  • Participate in the on-call roster
  • Conduct risk assessments and support medication compliance
  • Provide direct support for participants when needed

What We're Looking For:

  • Certificate III in Individual Support (Disability) or higher (or equivalent experience)
  • Experience in direct support work within Supported Independent Living
  • Strong understanding of NDIS frameworks and safeguarding principles
  • Proficiency in client management systems and digital tools
  • Empathy, adaptability, and emotional resilience
  • Strong communication and problem-solving skills
  • Team collaboration and accountability
  • Cultural sensitivity and discretion
  • Proven ability to lead and guide teams effectively

Additional Requirements:

  • Current First Aid & CPR, Working with Children Check, and NDIS Worker Screening Check
  • Medication assistance training
  • Completion of the NDIS Worker Orientation Module
  • Valid driver's licence and access to a reliable vehicle
  • Manual handling and infection control training (desirable)

Why Apply?

This is a fantastic opportunity to:

  • Grow your leadership skills
  • Make a meaningful impact on participant outcomes
  • Contribute to a culture of excellence and continuous improvement
  • Be part of a supportive, values-driven team

You'll join a team that's real, respectful, and driven to help people live life their way. At Young Mindz, you'll have the opportunity to build meaningful, long-term relationships with participants and be supported by a leadership team that listens and values your input.

Together, we can create a brighter future and help individuals live their best lives

For more information, please contact us at or call

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