Talent & Culture Manager

6 days ago

Manly West, Queensland, Australia MGallery Hotel Collection Full time $90,000 - $120,000 per year
Company Description

JoinManly Pacific

Job Description

Talent & Culture Planning & Quality Improvement
  • Prepare, communicate and implement the annual Human Resources Department Business Plan
  • Focus on the continual improvement of quality in the hotel, advise the Department Head team on quality initiatives and assist in their implementation
  • To pursue the Risk Management Strategy on a continuing basis for improving the overall rating of InterREACT for the hotel. The Risk Management audit is based on a number of concepts with ratings measuring the success of a number of areas.

Recruitment, Selection & Retention
  • Oversee recruitment to meet hotel staffing needs following hotel and company guidelines
  • Recruit for senior positions in hotel ensuring communication with RHRM to ensure national/international talent pools are utilised
  • Ensure competency based interviewing is conducted by Human Resources and the Department Head team.
  • Ensure an up to date file of job descriptions and person specifications for all positions in the hotel.
  • Analyse turnover and give recommendations to reduce where possible.
  • Liaise with the General Manager and Department Heads team regarding transfer and promotion of personnel, counselling staff where necessary.
  • In conjunction with the Regional Human Resources Manager, co-ordinate and facilitate the orientation of any Department Head team member commencing
  • Form relationships with local colleges and training institutions for industry training partnership and graduate recruitment.
  • Ensure exit interviews are conducted where appropriate, and results are recorded and analysed on a regular basis.

Talent Development & Building Of Organisational Capability
  • Conduct annual Training Needs Analysis (TNA) and use this to prepare a hotel training strategy outlining activities that meet hotel and departmental operational needs within Accor guidelines
  • Work closely with the General Manager and the Department Head team to administer and oversee the Hotel's traineeship programs.
  • Conduct succession planning and talent review meetings with the Hotel's Department Head team.
  • Ensure that Staff Orientation, On Job Training and 6 month Probationary Performance Reviews are carried out for all new staff.
  • Conduct performance management training to meet the organisations needs.
  • Coach supervisors and managers on their performance management culture, process, & responsibilities.
  • Assess the Performance Review process to identify improvement for future training.

Reward & Recognition
  • Assist the General Manager with employee relations initiatives, implement reward and recognition programs.
  • Develop appropriate talent development incentives with the Department Head team.
  • Oversee the Annual Service recognition program in the hotel and continually measure its effectiveness.
  • Research Reward and Recognition best practice.
  • Manage the employee relations budget.

Compensation & Benefits
  • Manage the salary/award review process

Industrial Relations
  • Sensitively manage industrial relations within the hotel ensuring proactive communication and interaction with unions and delegates, accurately document meetings and disciplinary actions
  • Develop and maintain a stable working environment following the guidelines outlined in the Fair Work Australia Act, National Employment Standards and relevant Award or Agreement.

Qualifications
  • Tertiary qualification in HRM.
  • At least 3 years experience in a similar role.
  • A creative and positive problem-solver.
  • Demonstrated experience in people management and employee relations.
  • The ability to connect with people and have difficult conversations with positive outcomes.
  • The ability to work in a fast-paced environment where prioritisation is key.
  • A proactive attitude with a desire to continually learn and develop.

Our Commitment To Diversity & Inclusion

Why work for Accor?

  • Talent & Culture Manager

    6 days ago

    Manly West, Queensland, Australia Manly Pacific Full time $90,000 - $120,000 per year

    Company Description Join Manly Pacific today Manly Pacific, a jewel within Accor's luxury MGallery collection, offers a front-row seat to the iconic Manly Beach in Sydney, Australia. Guests indulge in calming, luxurious accommodations, exceptional wellness facilities, and the vibrant local scene, all set against stunning coastlines and scenic walks. Our...

  • Talent and Culture Administrator

    6 days ago

    Manly West, Queensland, Australia MGallery Full time $40,000 - $80,000 per year

    Company Description Job DescriptionMaintain a logical and up-to-date filing system. Conduct process of recruiting and screening systems and procedures in order to attract most qualified candidates for position vacancies. Conduct initial screening interviews for operational positions, undertake telephone reference checks and place job advertisements. ...

  • Talent Acquisition Partner

    6 days ago

    Manly West, Queensland, Australia Howard Smith Wharves Full time $60,000 - $80,000 per year

    Are you ready to love what you do? ARTEMUS Group are looking for a Talent Acquisition Partner for our Manly Wharf precinct. This is an exciting year of growth for our team at Manly, marked by the opening of new venues. As the Talent Acquisition Partner, you will be essential in managing the end-to-end recruitment process for a high volume of roles as ARTEMUS...

  • Operational Excellence Manager

    1 week ago

    Manly West, Queensland, Australia beBeeExcellence Full time $180,000 - $250,000

    Job Title: Operational Excellence ManagerThis pivotal role will oversee daily business operations, drive strategic initiatives, enhance systems and processes, and foster a culture of excellence and innovation.Key Responsibilities:Lead day-to-day operations aligned with strategic goals.Drive efficiency, profitability, and sustainable growth.Manage resources...

  • Front Office Manager

    2 days ago

    Manly West, Queensland, Australia beBeeHospitality Full time $90,000 - $120,000

    Job OverviewWe are looking for an experienced professional to join our team as a Front Office Manager at a reputable hotel.This is a unique opportunity to work in a dynamic and fast-paced environment with a talented team of professionals who share your passion for hospitality.You will be responsible for assisting and overseeing the day-to-day operations of...

  • Gaming Manager

    6 days ago

    Manly West, Queensland, Australia ALH Full time $60,000 - $80,000 per year

    Job Description Gaming Manager | Manly Hotel | Dream big with us "Let's go to the pub" Chances are, it's one of ours. As the cornerstone of over 350 Australian communities, ALH owns and operates more pubs than anyone. And with passion on tap, our team adds to every pub's story. As our collaborative Gaming Manager, you'll lead the way for the Gaming Team...

  • Experience Manager

    1 week ago

    Manly West, Queensland, Australia beBeeManager Full time $90,000 - $120,000

    Job TitleVisitor Experience Manager, Q Station.Job DescriptionThe Visitor Experience Manager is responsible for the strategic planning and implementation of activities across the property.This role involves creating and overseeing a diverse range of activities to enhance the visitor experience at Q Station.The position will play a critical part in fostering...

  • Coastal Hospitality Manager

    7 days ago

    Manly West, Queensland, Australia beBeeLeadership Full time $90,000 - $120,000

    Front Office Team Leader Job DescriptionWe are seeking a charismatic and skilled Front Office Team Leader to oversee the day-to-day operations of our dynamic team. As a key member of our management team, you will be responsible for leading by example and inspiring your colleagues to deliver exceptional service to our guests.Key ResponsibilitiesLead and...

  • Front of House Hospitality Manager

    6 days ago

    Manly West, Queensland, Australia Howard Smith Wharves Full time $60,000 - $80,000 per year

    Are you ready to do what you love? Manly Wharf is on an exciting journey of revitalisation for future generations to enjoy and we are seeking dynamic individuals to join the team. This is an exciting opportunity to join our passionate team as we continue to expand and evolve our portfolio of restaurants and bars at the iconic Sydney harbour destination. We...

  • General Manager

    4 weeks ago

    Manly West, Queensland, Australia TMS Private Wealth Full time

    Direct message the job poster from TMS Private Wealth Established in 2004 , TMS Private Wealth is a values-driven financial services firm with a strong foundation in stockbroking and direct investment.Our philosophy centres on long-term partnerships and investing alongside our clients to achieve shared success.Our firm is on a strong growth trajectory.We...