Village Manager

4 weeks ago

Manly West, Queensland, Australia Uniting Full time
Overview

At Uniting, we're proud to support older Australians to live independently, safely and with dignity. We're looking for a calm, organised and people-focused Village Manager to join our team for 3-3.5 days per week. Can be across 5 days if preferred. This is a rewarding, community-facing role supporting the wellbeing and satisfaction of residents – and helping create a harmonious, well-run and welcoming village environment.

Your new role

As the on-site Village Manager, you'll be the friendly and capable go-to person for residents, staff and contractors. You'll manage the day-to-day operations of the village, build strong relationships with residents, coordinate maintenance and service teams, and ensure that all compliance and safety requirements are met.

Key Responsibilities
  • Providing respectful, person-centred service to Retirement Village contract holders.
  • Supporting residents' wellbeing, independence, and sense of connection.
  • Liaising with the Asset and Housing teams to coordinate maintenance and refurbishment works.
  • Managing records, correspondence, and reporting using Uniting systems.
  • Helping foster an inclusive, respectful, and harmonious village culture.
  • Participating in budget planning and supporting annual meetings with residents.
What You'll Need To Succeed

We're looking for someone who brings the right attitude, presence and care to this important role – formal qualifications and experience are helpful, but not essential. If you've worked in a retirement living, housing or community-based environment – even in an administrative or support role – and you're ready to step up, we'd love to hear from you.

To Thrive As a Village Manager, You'll Need
  • A calm, level-headed and professional approach – you're someone who brings harmony to a team and confidence to residents.
  • Strong organisational and time management skills – you keep things running smoothly, even when juggling competing demands.
  • Great communication and conflict resolution skills – you listen deeply, act respectfully, and resolve concerns with compassion and fairness.
  • A warm, welcoming personality with a genuine desire to support older people to live well and independently.
  • A willingness to learn – we'll provide training and support to help you succeed, and to build on your existing experience.

Experience in retirement living, aged care, housing or community services will be well regarded, but is not essential if you bring a commitment to doing the role well.

Your impact

In this role, you'll directly enhance the wellbeing of our residents – helping them live with confidence, comfort and choice in their later years. You'll also be a key player in Uniting's long-term housing strategy, ensuring the success of our transition to a rental model that better serves the community.

Ready to shape the future of retirement living?

Please include a brief cover letter telling us why this role speaks to you, and how your skills or experience (formal or informal) would make you a great fit. Apply today to join a trusted, progressive organisation with a legacy of care, advocacy and action.

For all enquiries, please contact Lynn at lbailey@uniting.org

What We Offer You
  • A rewarding career with a leading human services organisation.
  • Up to $18,550 NFP salary packaging available.
  • Access to our U rewards program with exclusive discounts.
  • Flexible work hours for work-life balance.
  • Affordable access to Fitness Passport— discounted gym memberships to support your best life.
  • A supportive and inclusive and collaborative work environment.
  • Opportunities for professional growth.
About Uniting

Uniting NSW.ACT contributes to the work and mission of the Uniting Church in NSW and the ACT through social justice advocacy, community services and spiritual care. We provide care and support for people through all ages and stages of life, with a focus on people experiencing disadvantage and vulnerability. Our purpose is to inspire people, enliven communities and confront injustice. Uniting is a Child Safe Organisation committed to promoting the safety, wellbeing and inclusion of children and young people.

Empowered by diversity

At Uniting, inclusion isn't just something we value – it's how we work. Our culture and practice reflect the vibrant diversity of our colleagues, and the clients and communities we serve.


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