Senior Claims Adjuster

About You and the Role:

The role has three focusses;

• Management of a mixed portfolio of long tail claims,
• Assistance with oversight of various arrangements where claims management is external and
• Reporting associated with role

What you will be doing:

• Proactive management of a mixed portfolio of long tail claims in such a way as to position the portfolio to meet its financial targets and regulatory obligations.
• Undertake all administrative tasks associated with the long tail portfolio, such as updating claims management systems, payment requisitions and approvals, documenting above authority referrals and recommendations.
• Instructing Legal Service Providers in such a way that they understand and execute Enstar's claims management philosophy,
• Identify and action all possible recovery opportunities to minimise Enstar's net claims exposure, this may be achieved via reinsurance, dual insurance, third party recoveries or joinder of other defendants.
• Submit, or assist with the submission of some of Enstar's reporting requirements, for example Monthly incurred reports, Monthly CTP (PIR) Uploads, Quarterly CTP Clearing House, Quarterly Builders Warranty submissions.
• Assist with the remote oversight of ADC and LPT's, which requires an ability to remotely provide oversight to a non-managed portfolio through a combination of data analysis and targeted file reviews.
• Assist with conducting due diligence of future business opportunities.

What you will bring:

• Strong understanding of APRA/ASIC/SIRA claims handling obligations
• Substantial experience across several lines of long tail insurance, including statutory classes such as workers compensation or CTP, in addition to underwritten classes such as public liability or professional indemnity.
• Some experience reading and manipulating open claims portfolio reports.
• Experience interpreting policy wordings.
• To excel in this role, you will have substantial experience across a number of long tail insurance claim lines, which will be predominately bodily injury.
• Your substantial experience will assist you to identify strategies to limit Enstar's net exposure.
• In addition, your experience will allow you to identify potential claims trends in a portfolio report that would prompt you to target particular files for review to determine whether there may be any impact to the ADC or LPT.
• You will feel comfortable creating and submitting basic portfolio reports.
• You will have the confidence to effectively manage claims within your delegated authority, with documented support and rationale for determining the decision
• Long Tail claims management.
• Attention to detail.
• Ability to work independently in a small office environment
• Strong data analysis capabilities

Who we are:

Enstar is a trusted, leading global (re)insurance group that delivers innovative solutions that help our clients reduce risk, release capital and achieve finality. We operate through our network of group companies positioned across the world's major insurance hubs, spanning Bermuda, the US, London, Continental Europe and Australia.

We are dedicated to helping some of the world's largest organisations manage risk, providing new opportunities and supporting freedom to grow. With deep expertise, a highly experienced team and a strong track record in the retrospective (re)insurance market, we are proud of our 30+ year history of building enduring partnerships and bringing fresh thinking to complex challenges.

Our solutions are supported by Enstar's robust balance sheet, as evidenced by our $20.3 billion in assets, financial strength ratings and partnership with Sixth Street, a leading global investment firm.

Why choose us?

Learning and development opportunities are a fundamental part to our employee's career journey with Enstar. Their development and career progression remain key enablers of employee engagement, which can directly impact productivity, performance and retention.

At Enstar, we provide a number of initiatives and resources to support our employee's development through their career at Enstar.

• Professional Qualification/Study Support:
  We support our employees who wish to take professional qualifications aligned to their role and career development. In addition, we also offer study support.
• Training, Conferences & Seminars:
  As we are a global company we work with many Professional Bodies which offer training, conferences, seminars and often free CPD events.
• Digital Learning Hub:
  Our digital learning hub Percipio has self-serve resources (e.g. courses, videos, ebooks, audio books) covering a range of topics to upskill your knowledge

We also invest in physical, mental and financial wellbeing initiatives for every employee. Supportive teams, inspiring work and a great environment contribute to our happiness. We take efforts to have a positive influence in our communities and to continuously reduce our impact on the environment.

Equal Opportunities at Enstar:

Our annual Inclusivity Index puts Enstar ahead of the industry in terms of diversity and inclusivity. At Enstar, we value all types of diversity. We're an equal opportunity employer and believe that our diversity creates an authentic working culture
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We don't discriminate on the basis of age, physical or mental disability, gender reassignment, marriage and civil partnership, pregnancy and carer status, race (including colour, nationality, and ethnic or national origin), religion or belief, sex and sexual orientation. Enstar is committed in providing an accessible recruitment experience for all those interested in working with us. Please let your Enstar Recruitment Partner know if you require any reasonable accommodation during the application process due to a disability to enable you to fully participate in our recruitment process.