Claims Associate

2 weeks ago

Sydney, New South Wales, Australia ARX Placement Solutions Pty Ltd Full time $90,000 - $120,000 per year

ARX Placement Solutions is growing, and we are seeking a Claims Associate to join our Sydney team. This role is ideal for claims professionals with insurance experience who want to work on complex, high-value property claims in a wholesale environment.

About the role

As a Claims Associate, you will be responsible for the end-to-end coordination of claims across our portfolio. You will work closely with senior team members to ensure claims are lodged, investigated, and resolved efficiently, while advocating for fair outcomes on behalf of our retail broker partners and their clients.

In this role you will:

  • Review, assess, and triage new claims to ensure accuracy and compliance with policy terms
  • Liaise with brokers, insurers, loss adjusters, and service providers to gather information and progress claims
  • Assist in investigating complex or disputed claims, escalating where necessary
  • Maintain accurate claims files and documentation within our systems
  • Provide clear and timely updates to stakeholders throughout the claims process
  • Identify process improvements to enhance claims efficiency and client outcomes
What we offer

At ARX, we provide the guidance, resources, and market access to help you grow your career. You will gain exposure to large and technically challenging claims while building strong working relationships with global insurer markets. This role provides a clear pathway into senior claims management or broader broking and placement roles as you develop.

We offer:

  • Hands-on experience with high-value property and strata claims
  • Mentoring from senior claims and placement specialists
  • Ongoing training and professional development
  • A collaborative and supportive culture with flexible work arrangements
About us

ARX Placement Solutions Pty Ltd is a specialist wholesale insurance intermediary focused on strata, real estate, and upper mid-market property. We work exclusively with retail brokers, partnering with global insurers to deliver tailored placement and claims solutions. Established in 2022, ARX is a fast-growing business offering an exciting opportunity for ambitious professionals to deepen their claims expertise in a high-performing environment.

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