Senior Claims Specialist

2 days ago


Sydney, New South Wales, Australia Marsh McLennan Full time $80,000 - $120,000 per year

We are seeking a candidates to join our
Public Sector claims team
at
Marsh Australia
in the role of
Technical Claims Specialist
. This role will be based in our
Sydney office
. This is a hybrid role that has a requirement of working at least three days a week in the office.

This role is integral to the delivery of claims management services to our clients. You will handle a portfolio of general insurance claims for Local Government clients, with a focus on liability claims.

We will count on you to:

  • Manage end-to-end processes for a mixed portfolio of primarily Public Liability, Professional Indemnity and Property claims;
  • Conduct accurate reserving, claims investigation, manage claims costs, and negotiate with various third parties;
  • Build and maintain rapport with clients;
  • Analysing the entitlements of cover to Clients
  • Dealing with external reinsurers on a quarterly basis
  • Foster relationships with internal and external stakeholders, including brokers, underwriters, and reinsurers.

What you need to have:

  • 7+ years of general insurance claims experience
  • Good written and oral communication skills;
  • A strong customer service approach;
  • The ability to remain calm under pressure and be able to work flexibly when required;
  • Previous experience in provide indemnity advice to stakeholders
  • Deductive reasoning and problem solving skills
  • The ability to work in Australia.

What makes you stand out:

The following, while not required, would be highly regarded:

  • Experience in managing high value public liability, property claims and D&O claims
  • Relevant tertiary qualifications, such as Law, Business/Commerce, Loss Adjusting or ANZIIF studies;
  • Previous client facing experience.
  • Previous experience in mentoring colleagues

Why join our team:

  • We help you be your best through professional development opportunities, interesting work and supportive leaders.
  • We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have impact for colleagues, clients and communities.
  • Our scale enables us to provide a range of career opportunities, as well as benefits and rewards to enhance your well-being.


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