Customer Support Team Lead
1 week ago
Help shape the future of AI in real estate
At Hutly, we're not just building software - we're using AI to transform how real estate works and transacts. From contracts and compliance to payments and data, our products simplify the complex and make property transactions fairer, faster, and more transparent.
Now, with the launch of BuddyBee, our AI agent that automates and accelerates everyday workflows, we're entering an exciting new chapter - and we're looking for a Customer Support Team Lead to help us take flight.
As our Team Lead, you'll guide a small but mighty team, turning support into a strategic advantage. You'll design and deploy smart automations, streamline processes, and deliver exceptional customer experiences across our suite of products - VicForms, ADL Forms, Property Data Online and BuddyBee.
If you love blending tech, data, and leadership - and want to scale a support function that's powered by AI -this is your chance to make a lasting mark on one of Australia's most forward-thinking proptech companies.
You'll bring:
Experience leading customer support in a SaaS environment
Proven success implementing AI or automation in support teams
A track record of scaling teams and systems beyond $10M ARR
Strong technical curiosity and hands-on problem-solving skills
Why join Hutly?
We're a team that believes in optimism, ownership, and innovation. You'll work in a hybrid environment where ideas are valued, technology moves fast and every day brings a chance to build something meaningful.
Join us as we shape the next era of AI-powered property technology.
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