Deputy Contract and Operations Manager

• Lead day-to-day operations on a high-profile Maritime contract
• Must have extensive maritime operations experience
• Permanent role based in Hobart, Tasmania
• Be part of a team that shapes global scientific research

Serco is a place where you can grow

Join a team of 12,000+ professionals across Asia Pacific (APAC) and experience a place of challenge, opportunity, and reward.

We offer plenty of headroom for you to grow and flexible benefits to suit you at every stage of your life and career, including:

• Flexible working arrangements to balance life and work
• Professional development and career progression pathways
• Inclusive and supportive workplace culture
• Access to wellbeing and mental health support
• Competitive salary with government-backed stability
• Opportunities to work on unique and impactful Defence projects

Make an impact at Serco

As a Deputy Contract & Operations Manager in our Defence Leadership Group, you'll play a pivotal role in the operational management of the RSV Nuyina Icebreaker contract. In this dynamic and hands-on role, you'll support day-to-day operations and contract delivery for one of Australia's most unique and high-profile maritime contracts. Working closely with the Contract Manager, you'll lead day-to-day maritime operations, strengthen customer relationships, and create opportunities for contract growth while keeping our teams safe, engaged, and supported.

As a Deputy Contract and Operations Manager, you'll make a positive impact by:

• Managing daily maritime operations to ensure safe, efficient service delivery
• Supporting planning for seasonal voyages, port calls, logistics, and crewing
• Overseeing compliance with maritime regulations and internal standards
• Liaising with stakeholders, clients, and authorities to maintain operational readiness
• Coordinating and supporting workforce recruitment, onboarding, and engagement initiatives
• Overseeing contract administration, reporting, and compliance activities
• Identifying risks and implementing mitigation strategies
• Driving innovation, process improvements, and cost optimisation opportunities

Serco is a place for you

To be successful in this role you'll have:

• Strong experience in maritime operations
• Strong understanding of maritime regulations and operational risk (against ISM, ISPS, SOLAS, MLC, MARPOL etc.)
• Tertiary qualifications in Marine Engineering, Business, Management or similar (desirable)
• Experience in contract management or Defence industry roles
• Strong verbal and written communication skills with diverse stakeholders
• Ability to manage competing priorities in a fast-paced environment
• Knowledge of contract law, governance, finance, and risk analysis
• Proficiency in Microsoft Office and contract management systems

Are you ready to do important work that really matters?

At Serco, we bring together the right people, the right technology, and the right partners to create impactful solutions that address some of the world's most urgent and complex challenges.

We focus on serving governments all over the globe. The work we do has touched the lives of millions in Australia, New Zealand, and Hong Kong, and offers unique opportunities to leverage your skills across our core capabilities in Health, Defence, Maritime, Justice, Immigration, and Community Services.

We seek and celebrate diversity and encourage applications from all backgrounds and cultures including Aboriginal and Torres Strait Islander people, LGBTQI+, veterans, and people with disability.

By joining Serco, you'll have access to Employee Networks led by colleagues passionate about diversity, inclusion, and belonging.

Impact a better future at Serco.