Principal Customer Success Manager
2 days ago
Monitor product adoption & business outcomes; identify opportunities for improved usage & impact, and see those opportunities through with your customer Unblock internal escalations by partnering with cross functional teams including product, engineering, product delivery, support, and sales Build relationships and credibility with key contacts at all levels; proactively identify contact gaps and work cross-functionally to foster those new relationships Drive customer satisfaction through impeccable execution & strategic value add, guaranteeing customer renewal 5+ years of experience in management consulting, functional HR talent acquisition/talent management/etc., customer success, or account management 8+ years of experience in management consulting, functional HR talent acquisition/talent management/etc., customer success, or account management Experience in AI/ML technologies in the HR space or working at a fast-growing technology/SaaS company highly desirable Excellent problem solving in complex, multi-stakeholder situations Top-level data analysis and synthesis Close attention to detail, basics of project management, and ability to keep multiple trains running at once Strong verbal and written communication skills Experience with public speaking, webinars, and conferences
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia dotdigital Full time $80,000 - $120,000 per yearAbout UsThe Company: Dotdigital is a thriving global community of passionate, dedicated professionals, committed to the collective success of the organization and its clients. Our core principles of innovation, teamwork, and client-focused solutions drive us to approach challenges with a growth mindset and take ownership of our work. At Dotdigital,...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia Interactive Pty Ltd Full time $80,000 - $120,000 per yearAt Interactive, we're more than a tech company - we're a fast-growing, forward-thinking team redefining how technology supports businesses.We're looking for an experienced Customer Success Manager to own relationships across a portfolio of Financial Services customers. You'll be the trusted partner, driving satisfaction, retention and growth by ensuring...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia Interactive Full time $80,000 - $120,000 per yearAt Interactive, we're more than a tech company - we're a fast-growing, forward-thinking team redefining how technology supports businesses.We're looking for an experienced Customer Success Manager to own relationships across a portfolio of Financial Services customers. You'll be the trusted partner, driving satisfaction, retention and growth by ensuring...
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Customer Success Manager
1 day ago
Melbourne, Victoria, Australia monday Full time $120,000 - $180,000 per yearOur ANZ team is growing and we are looking for an experienced Customer Success Manager to join usAs an CSM, you will manage a portfolio of customers in ANZ region, helping them implement, roll out, and achieve ROI from the product suite.You will be responsible for learning the customers' pain points, helping them plan how can help them, building the...
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Customer Success Manager
1 day ago
Melbourne, Victoria, Australia Data#3 Full timeFlexible working – 2 days in office, 3 from homeDynamic team valuing new ideas and innovationMelbourne or Adelaide LocationAn outstanding career opportunity to utilise your proven customer delivery and solution mindset into a Customer Success role for Australia's leading enterprise IT company. Working with an extensive government and corporate customer...
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Customer Success Manager
2 days ago
Melbourne, Victoria, Australia Nintex Full time $80,000 - $120,000 per yearAbout Nintex:At Nintex, we are transforming the way people work, everywhere.As the global standard for process intelligence and automation, we're trusted by over 10,000 public and private sector organizations across 90 countries. Our customers, from industry giants like Amazon, Coca-Cola, and Microsoft, rely on the Nintex Platform to accelerate their digital...
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Customer Success Manager
1 week ago
Melbourne, Victoria, Australia Firmable Full time $80,000 - $120,000 per yearCustomer Success Manager Auckland, New Zealand (Hybrid) Firmable is Australia's definitive B2B database that helps businesses drive smarter decisions and outperform by knowing more about their leads, customers, and candidates than ever before. We're a start-up with strong investor backing and are busy building out a team of smart, innovative, and...
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Customer Success Manager
7 days ago
Melbourne, Victoria, Australia RMS Full time $80,000 - $120,000 per yearAbout RMS CloudAt RMS Cloud, our people create innovative solutions that empower the hospitality industry across the globe. As a rapidly growing SaaS company, we have developed a robust and fully integrated property management system with a comprehensive suite of native features, trusted by businesses in over 70 countries.Every team member at RMS Cloud plays...
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Customer Success Manager
2 weeks ago
Melbourne, Victoria, Australia Data#3 Limited Full time $80,000 - $120,000 per yearVoted HRD's Employer of Choice for the last 10 years.Culture built on Honesty, Excellence, Agility, Respect, and Teamwork (HEART).Opportunities for continuous learning and professional development.Join a high-performing national Customer Success team that partners closely with enterprise clients to deliver exceptional End User Compute outcomes. You'll be...
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Customer Success Manager
2 days ago
Melbourne, Victoria, Australia Simpro Software Full time $80,000 - $120,000 per yearFirst Things First - What We Can Offer YouLeave to foster personal connections, health & overall well-beingEmloyee Assistance ProgramGenerous Parental Leave ProgramPaid Volunteer Leave DaysPublic Holiday Exchange SchemeDelicious, free, chef-prepared lunch daily on siteEnjoy up to 4 weeks a year of flexible 'Work from Anywhere' timeTalent Referral Program –...
