Rostering Coordinator

• Full-time – Monday to Friday 9am-5pm
• Based in Newington with opportunity for Hybrid work
• Salary packaging benefits available – Increase your take home pay

Who are we?

Forward Ability Support is a not-for-profit organisation with 60 years history of providing key services to people with spinal cord injuries or similar related health conditions. We are driven to make a brighter and more positive future for our community by supporting people with spinal cord injuries to live their best life. As an organisation we are looking for people who take pride in their work and are committed to excellence.

The Opportunity

We are looking for an experienced Rostering Coordinator to ensure effective management and coordination of rosters for a group of clients and their support workers. Your responsibilities will include:

• Be the single point of contact for clients and carers in relation to roster management;
• Coordinate development of Client rosters and ensure ongoing coverage;
• Participate in recruitment of Personal Support Workers
• Review rosters, validate hours worked and ensure the roster is compliant with SCHADS
• Comply with departmental policies and procedures, recommend improvements where applicable;
• Liaise with agencies to coordinate brokered care;
• Ensure adequate training days are rostered for carers;
• Participate in agreed after hours handover processes;
• In consultation with the Work Health and Safety Business Partner, ensure appropriate return to work schedules

About You

You will be offered the right support to excel in this role, but we would love to see that you have:

• Minimum 2 years previous experience rostering in Disability services
• Experience using rostering software – CareLink a bonus.
• High level communication skills, both written and verbal
• High level problem solving skills including conflict resolution
• Ability to work with people who come from diverse cultural backgrounds
• Computer literacy
• Knowledge and experience working with NDIS clients
• Working knowledge of SCHADS Award and applicable conditions/requirements
• Flexibility to work after hours if required.
• NDIS Worker Screening Check, or willingness to obtain one

Why Join Forward and BrightSky?

At Forward and BrightSky, your work has purpose. We're a passionate team driven by a shared vision—to create a brighter, more inclusive future for the spinal cord injury community. When you join us, you'll experience:

• Meaningful Impact: Be part of a for-purpose organisation where your contributions truly make a difference, supported by leaders and teams aligned with a common goal.
• Flexible Work Options: Part-time role with negotiable days and work hours AND hybrid working arrangements with the ability to work from home 2–3 days per week, depending on your role.
• Attractive Salary Packaging: Access generous Not-for-Profit benefits of up to $15,900 in general living expenses and $2,650 for meals and entertainment.
• Great Location: Work from our Newington office – well-connected by public transport and offering convenient parking.
• Employee Wellbeing Support: Benefit from our Employee Assistance Program, offering professional counselling and wellbeing resources for you and your immediate family.
• Extra Leave Benefits: As a permanent employee, you'll receive 2 days of paid Forward Leave annually, 4 weeks of paid Parental Leave, and access to Long Service Leave after just 5 years of continuous service.

Is this the opportunity you've been looking for?… APPLY NOW

Forward Ability Support is an EEO Employer and people from culturally and linguistically diverse backgrounds are encouraged to apply. Successful applicants will be required to consent to a pre-employment health assessment, reference checks and a Nationally Coordinated Criminal History Check.