Veterinary Operations Manager
4 days ago
Lead with Heart. Drive Change. Make a Difference.
Manly West, Brisbane | Full-Time | Competitive 6 figure Salary Based on Level of Experience | Join a Purpose-Driven Team
About Us
Manly Road 24hr Veterinary Hospital is nestled in the vibrant bayside suburb of Manly West, we are a privately owned, mixed practice with a team of 100+ passionate professionals. We offer a full spectrum of veterinary services including general practice, surgery, ophthalmology, dentistry, orthopaedics, diagnostic imaging, and emergency care—all under one roof.
We take pride in our strong values, inclusive culture, and dedication to continuous improvement in patient care and team development.
The Opportunity
We're on the lookout for a Veterinary Operations Manager who thrives in a fast-paced, people-first environment, looking for a chance to step into a leadership role that truly matters.
Reporting to the Practice Principals and General Manager, you'll play a pivotal part in the daily rhythm of the hospital—leading with empathy, acting with purpose, and working closely with a collaborative management team to keep operations running smoothly and teams feeling supported.
Your Key Responsibilities
Lead the Floor – Oversee day-to-day workflows, manage the appointment diary, support team coordination, handle client concerns, and keep stock and supplies running like clockwork.
Empower Our People – Manage rosters, assist with recruitment, guide performance conversations, organise training, and celebrate wins.
Drive Change – Spot opportunities to streamline operations, lead improvement projects, and enhance both patient and staff experiences.
What We're Looking For
You're a natural leader with a knack for building trust, inspiring teams, and making things happen. You love animals—but even more, you love creating a workplace where people feel valued, seen, and supported.
To thrive in this role, you'll bring:
- Leadership or supervisory experience in the veterinary or healthcare industry
- Strong organisation and problem-solving skills
- A proactive, solutions-focused mindset
- Excellent communication and people skills
- A hands-on, "let's do this" attitude
- Relevant qualifications (nursing, tech, science, management, leadership) – highly regarded but not essential
Why Join Us?
· Competitive 6 figure salary based on level of experience
· Tailored leadership mentoring from experienced professionals
· Access to ongoing professional development and CPD support
· A genuine team environment where your voice matters
· Regular team events and staff appreciation activities
· The chance to work in a veterinary practice that blends clinical excellence with heartfelt care
Ready to Make an Impact?
If you're ready to bring energy, leadership, and heart to a role that offers meaningful responsibility and real career growth, we'd love to hear from you.
Apply now by sending your resume to
Or reach out to Karen on for a confidential chat.
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