Administration/Customer Service Officer

2 weeks ago

Perth, Western Australia Allpest WA Full time $40,000 - $60,000 per year

At Allpest, our objective is to be the company of choice providing pest management services to Western Australia. Established in 1959, our principal operation and head office is based in Perth, with regional operations in the Northwest and Southwest of the state.

Allpest is a member of the Orkin Australia family of brands providing pest controls services throughout Australia.

About the Role

Orkin's WA brand, Allpest has an exciting opportunity for an experienced and enthusiastic Customer Service Representative (CSR) to join our Operations Department.

You will be responsible for delivering customer service excellence through every interaction with the customer, internal and external and ensuring that they are supported every step of the way.

Responsibilities and duties include but are not limited to;

  • Processing field paperwork for Pest Technicians through CRM system and client portal systems;
  • Inputting invoices and completing data entry as required; and
  • Liaising and providing support to Line Managers and the external sales team.

Skills and Experience

To be successful in this role it is essential that you have:

  • Intermediate skills with the Microsoft Office Suite;
  • Highly organised with a strong attention to detail;
  • Problem solving skills and abilities;
  • Exceptional planning and multi-tasking skills;
  • Strong communication and interpersonal skills, both written and verbal;
  • An ability to work as part of a team and autonomously; and

The successful candidate must be able to pass a pre-employment drug and alcohol and criminal/driver history checks.

You will be rewarded with a competitive remuneration package, ongoing training and an opportunity to work in a strong and supportive team environment within a stable, market leading organisation.

To apply, please submit your application via the Apply button.

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