Lead, Operational Risk
3 days ago
Create impact as a Lead, Operational Risk, Product, Pricing & Governance.
Your Role
As the Operational Risk Lead, you'll strengthen risk management across the Retail Insurance Australia division by partnering with business owners to identify, assess, and manage operational risks in line with IAG's Risk Management Strategy and Framework.
You'll lead a team of Operational Risk Consultants, driving uplift in risk maturity and culture, and influencing improvements to the risk and control environment through strong engagement and clear communication. Your leadership will support risk profiling, control testing, mitigation planning, and assurance activities, ensuring effective responses to risk events and regulatory requirements.
In addition to guiding your team's work and capability development, you'll oversee reporting, planning, and system updates to deliver accurate risk insights across the business. You'll also play a key role in ensuring customer interactions align with policies and processes, contributing to a culture of safety, wellbeing, and continuous improvement.
This is a full time,
9-month contract
role and we welcome applicants from all major cities across Australia.
About You
- Proven experience in operational risk or compliance within general insurance or financial services
- Strong knowledge of risk management frameworks, regulatory environments, and assurance practices
- Demonstrated ability to lead teams, coach others, and influence change across business units
- Excellent analytical thinking with the ability to identify root causes and drive continuous improvement
- Confident communicator with a consultative approach and a strong work ethic
- Tertiary qualifications in economics, accounting, finance, law, or a related field (preferred)
- Relevant industry certifications such as ANZIIF or AS/NZS ISO desired)
- Experience working in senior team environments and developing risk learning frameworks
- Ability to collaborate effectively across business units to achieve strategic goals
Applications close on Tuesday, 14th October 2025 at 23:59 AEDT.
With IAG you'll have access to a raft of benefits from across the Group:
- Boosted superannuation with 13% as standard
- Up to 50% off personal insurance, including home and motor insurance
- 5 myLeave days per year on top of annual leave
- Work from home and many more flexibility options with myFlex
- Industry-leading 20 weeks paid parental leave, available from the day you start, for both primary and secondary carers
- Dedicated career growth programs, including the award-winning IAG Academy
- employment type eligibility criteria apply
About Us
As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day and grow your career beyond the expected. That's not just words. It's our people promise. We're ready for you with unexpected opportunities for your career, your work-life and your ability to make a difference. We celebrate all viewpoints shaped by life experiences and culture and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.
We're ready for you. Apply today.
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