Operational Risk Specialist

A little about us

Capricorn is one of Australia and New Zealand's largest and most dynamic  Member-owned organisations. Since 1974, we've been dedicated in supporting our Members with solutions that truly matter. Our flagship Trade Account offers instant credit with over 2,000 Preferred Suppliers, simplified monthly expenses, and a generous rewards program as the cherry on top.

We have a strong foundation in the automotive and machinery aftermarket industry with over 30,000 highly engaged Members across Australia and New Zealand, from national franchises to your local family workshop. Last year we facilitated $3.7bn worth of transactions, and returned nearly $93 million in value to our Members.

At Capricorn we work hard to ensure that Our People, Our Members and Preferred Suppliers are connected into the Capricorn Community.

Join us and be part of a team that's committed to driving success, innovation and making a difference, while having some fun along the way

Role Purpose – Operational Risk Specialist

Are you passionate about strengthening risk culture and driving operational excellence? As an Operational Risk Specialist, you'll play a pivotal role in supporting the Risk and Support divisions by embedding robust risk and compliance practices across the business.

In this role, you'll be the go-to expert for assessing operational risks, ensuring Line 1 compliance, and collaborating closely with Risk Advisory, Legal, and Operations teams. You'll lead initiatives that enhance governance, streamline processes, help to grow and develop the understanding of risk management, and elevate our risk maturity—contributing directly to the success of our programs and the resilience of our operations.

You'll be hands-on in making risk part of the everyday culture, take stakeholders along on the journey of risk management, reviewing policies, supporting the identification and remediation of incidents and issues, undertake control assurance, conducting deep-dive reviews, and identifying opportunities for continuous improvement. Your work will help shape a proactive, forward-thinking risk culture that supports strategic decision-making and operational integrity.

Skills, Knowledge & Attributes

A strong grasp of risk and control frameworks, with the ability to apply them practically and bring to life the everyday management of risk.

Excellent communication skills—able to translate complex legal, regulatory, and policy concepts into clear, actionable insights.

Confident facilitator of workshops and risk assessments, engaging stakeholders across all levels.

Sharp analytical mindset with a keen eye for detail—able to dissect processes, uncover risks, and spot compliance gaps.

An ability to bring process improvements off the back of risk events.

Understand and provide guidance on delivered risk through a period of change.

Skilled in root cause analysis and developing pragmatic, sustainable solutions.

Proactive, curious, and always seeking clarity—whether giving or receiving direction.

Adaptable and resilient in the face of change, new information, or shifting priorities.

Experienced in crafting insightful reports and dashboards that inform leadership and governance.

Highly organised, with the ability to juggle multiple priorities and deliver on time.

Experience

At least 5 years' experience in Financial Services, ideally with a focus on insurance, risk, or compliance.

Minimum 3 years in risk & compliance or corporate governance roles.

Qualifications

Tertiary qualifications in Compliance, Business, Commerce, Finance, or Law.

Knowledge of ISO 31000 Risk Management is highly desirable.

Relevant insurance qualifications are a plus

A little on life at Capricorn

Joining our community is about more than just a job, so here's what's in it for you:

Work flexibility – We're all unique, and so are the ways in which we work. Whether it's flexible hours or WFH arrangements, we'll work with you to find the best way for us to work together.

Development Opportunities – your success is ours too. We provide  training opportunities and development to give you the tools you need to grow.

Paid parental leave – during life's most important times, we support  parents' leave (for both parents) and their transition back to work.

Get social – our social calendar is full, with a range of different virtual and face-to-face events to keep us connected.

A place you want to be – from the sweeping city views, coffee on tap and the general buzz of our team, Capricorn is a place you want to be.

A cherry on top – we've got a heap of benefits that our team actually use, including a fantastic reward and recognition program, wellness program, additional leave purchase and so much more

Amazing Benefits – Unlock amazing benefits at Capricorn. We offer all  staff free gym membership near the office, discounted private health benefits and all inclusive working from home kits to get you started

Sound like you'd be a good fit?

If you are ready to become part of a growing community and make a real impact, get in touch today.

For further information, support with your application and details on Capricorn, please visit our website