Client Services Associate

3 days ago

Sydney, New South Wales, Australia TransPerfect Full time $90,000 - $120,000 per year

Summary:
The position of the Client Services Associate is responsible for serving as the first level of support to existing clients, and managing and coordinating the completion of all language projects in our Sydney Office.

Description:

  • Respond to client requests for new project initiatives through our centralized technology
  • Collaborate with various members of the production team to assess the scope of work and produce cost and timeline estimates for translation projects and requests
  • Initiate all project related work by providing detailed budget, schedule and instructions to the project team and by anticipating pitfalls or potential roadblocks to successful completion
  • Ensure that any pitfalls are addressed and resolved with the client before being submitted to the production team
  • Where applicable, initiate some project specifics to set the production team / individual project up for success
  • Take a proactive role in learning about clients' industry, business needs and company culture, educating the project team, and providing a high level of service
  • Monitor and communicate project progress, ensure strict adherence to deadlines and budgets and ultimately produce high quality deliverables
  • Serve as the central point of contact for and liaison between external client contact and internal production staff
  • Set and fulfill client expectations
  • Comply with internal regulations, processes and procedures in line with ISO standards
  • Potentially trouble-shoot problem projects
  • Understand and abide by individual project instructions and effectively communicate to the production team
  • Investigate client complaints where applicable
  • Discuss issues with clients and production staff and creatively problem solve to alleviate issues

Required Skills:

  • Bachelor's degree
  • Minimum 2 years of full-time experience in client management and/or business relationship development, preferably in a multicultural international setup
  • Exceptional problem solving and analytical skills
  • Customer service and/or project management experience
  • Strong organizational skills, attention to detail, and the ability to multi-task
  • Working knowledge of MS Office and MS Project
  • Ability to prioritize and schedule tasks and work in a team environment.
  • Must be willing to learn new things, be open to challenges and thrive on success

  • Client Services Associate

    3 weeks ago

    Sydney, New South Wales, Australia TransPerfect Full time

    OverviewThe Client Services Associate is responsible for serving as the first level of support to existing clients, and for managing and coordinating the completion of all language projects in our Sydney Office.ResponsibilitiesRespond to client requests for new project initiatives through our centralized technologyCollaborate with production team members to...

  • Client Services Associate

    3 weeks ago

    Sydney, New South Wales, Australia TransPerfect Full time

    OverviewThe Client Services Associate is responsible for serving as the first level of support to existing clients, and for managing and coordinating the completion of all language projects in our Sydney Office.ResponsibilitiesRespond to client requests for new project initiatives through our centralized technologyCollaborate with production team members to...

  • Client Service Associate

    4 weeks ago

    Sydney, New South Wales, Australia Buscojobs Full time

    Exciting opportunity for a Client Service Associate to join a leading Funds Management firm in SydneyThis role is a fantastic opportunity for someone early in their career who wants hands-on exposure to investor servicing across a diverse range of funds management products.You'll work closely with internal stakeholders and external clients, helping to shape...

  • Client Services Associate

    3 weeks ago

    Sydney, New South Wales, Australia CMC Markets Full time

    Client Services Associate page is loaded## Client Services Associatelocations: Sydneytime type: Full timeposted on: Posted Todayjob requisition id: CMC4769If you also believe that everyone should be able to achieve their financial potential, then you'll love contributing to CMC Markets' company vision of providing the ultimate trading experience....

  • Client Services Associate

    3 weeks ago

    Sydney, New South Wales, Australia CMC Markets Full time

    Client Services Associate page is loaded## Client Services Associatelocations: Sydneytime type: Full timeposted on: Posted Todayjob requisition id: CMC4769If you also believe that everyone should be able to achieve their financial potential, then you'll love contributing to CMC Markets' company vision of providing the ultimate trading experience....

  • Client Services Associate

    4 weeks ago

    Sydney, New South Wales, Australia CMC Markets Full time

    OverviewAs a Client Services Associate at CMC Markets, you'll play a crucial role in maintaining our 14-year streak as recipients of 'Canstar's Most Satisfied Customers' award. Based in our vibrant Chatswood office, you'll dive into the fast-paced world of financial services, gain invaluable experience, develop your skills, and lay the foundation for a...

  • Client Services Associate

    4 weeks ago

    Sydney, New South Wales, Australia CMC Markets Full time

    OverviewAs a Client Services Associate at CMC Markets, you'll play a crucial role in maintaining our 14-year streak as recipients of 'Canstar's Most Satisfied Customers' award. Based in our vibrant Chatswood office, you'll dive into the fast-paced world of financial services, gain invaluable experience, develop your skills, and lay the foundation for a...

  • Experienced Client Service Associate

    3 days ago

    Sydney, New South Wales, Australia Port Jackson Family Office Full time $80,000 - $90,000 per year

    Port Jackson Family OfficePJFO is a boutique advisory firm partnering with highly successful individuals and their families to provide bespoke financial advice, privileged access to a diverse range of investment opportunities and personalised management of financial affairs.Experienced Client Service AssociateAn opportunity has arisen for a dynamic Client...

  • Client Services Associate

    21 hours ago

    Sydney, New South Wales, Australia CMC Markets Full time $60,000 - $80,000 per year

    If you also believe that everyone should be able to achieve their financial potential, then you'll love contributing to CMC Markets' company vision of providing the ultimate trading experience. Seize the opportunity to progress your career in the fintech industry by joining a global leader in CFD trading and share investing. Grow yourself personally and...

  • Australia/New Zealand Client Service Associate

    3 weeks ago

    Sydney, New South Wales, Australia Fisher Investments Full time

    Australia/New Zealand Client Service AssociateJoin to apply for the Australia/New Zealand Client Service Associate role at Fisher InvestmentsAustralia/New Zealand Client Service Associate4 days ago Be among the first 25 applicantsJoin to apply for the Australia/New Zealand Client Service Associate role at Fisher InvestmentsOverviewI nvesting can be one of...