Application Specialist

We Are Fujitsu

We use technology to make happier lives. We are a global leader in technology and business solutions that transform organizations and the world around us. We have a long heritage of bringing innovation and expertise, continuously working to contribute to the growth of society and our customers.

About the Role

We are seeking an
Application Specialist
to provide on-going level 2 and 3 support with some software development to support applications and interfaces supporting two mission critical applications.

This role offers hybrid working with Sydney as a preferred location but flexible across east coast of Australia. Australian Citizenship is mandatory. Current or reinstatable AGSVA Baseline Security clearance valued or ability to obtain.

Responsibilities

Support of the customer system on 4 environments.

• System Administration services, including
• The distribution of data
• Managing system configuration files
• Management of data in MS SQL
• Provide Level 2 and 3 support, interfaces and other associated applications provided by Fujitsu.
• Timely and efficient resolution of incidents and tasks assigned by customer.
• Fault resolution and change management to agreed change control procedures and managing the technical aspects of the release and testing processes.
• On call responsibilities as part of a roster.

Requirements and Experience

Essential

• Experience working directly with a customer.
• Ability to learn languages quickly.
• Experience with MSSQL
• Demonstrated Experience with a common scripting language
• Strong support and delivery background.
• Australian Citizenship is mandatory.

Preferred

• Software development experience in a corporate development team
• Experience with the complete SDLC using varying methodologies.
• Experience with C# .Net Core
• Current or reinstatable AGSVA Baseline Security clearance or ability to obtain.

Technical Competencies:

• Strong technical troubleshooting skills.
• Basic Microsoft Windows server administration
• Software Development (experience in this area would be highly regarded)
• Competent with SQL Databases
• Computer Aided Dispatch experience highly regarded but not necessary

Non-Technical Competencies:

• Configuration management
• Business analysis techniques (experience in this area would be highly regarded)
• Incident and Change management
• Documentation and source control
• Time management
• Understanding of current software design principles, methodologies and technologies. (experience in this area would be highly regarded)
• Ability to handle stressful situations
• Ability to adapt to a situation quickly and improvise.
• Effective communication and client liaison skills
• Ability to think outside the square to deliver excellence.
• Ability to work with a development team at pace.

Why Fujitsu?

We are an organization with a strong set of values and a history of respecting fairness and equality, whilst promoting diversity, equity, and inclusion. We constantly push ourselves to do better and strive to bring together a diverse mix of perspectives and talents in an inclusive environment, where we encourage our people to bring their full selves to work. We call this Be Completely You.

• We put people first. We believe in the power of diversity to drive innovation and our AWEI (Australian Workplace Equality Index) Gold Employer status, and Rainbow Tick certification for LGBTI+ inclusion show that we value an inclusive culture.
• We offer tailored career paths across our global organization to support your professional and personal growth.
• Our customers trust us. We have an excellent reputation across the region and globally.
• Best in-class reward and recognition programs flexible work, volunteering leave, and more.
• We live our values of aspiration, trust, and empathy, all day, every day.

Commitment to Diversity, Equity and Inclusion

As an inclusive employer, Fujitsu aims to recruit a diverse range of talents to help us achieve our purpose. In line with our diversity, equity, and inclusion strategy, we highly welcome applications from
women and gender-diverse people; Aboriginal and Torres Strait Islander people
;
Māori and Pacific people; LGBTI+ people; people with a disability; culturally and linguistically diverse people; veterans, Australian Defence Force (ADF) and emergency responders
. Transgender and gender-diverse applicants can request a copy of our Frequently Asked Questions to assist with the recruitment journey.

If you don't tick every box in this job description, please don't rule yourself out. Research suggests that underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity, rather than ticking boxes so if this resonates with you, then please apply. For more information, please email

Search Firm Representatives – PLEASE READ:

Fujitsu does not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by Fujitsu due to an agency referral where no existing agreement is in place with the Fujitsu Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the Fujitsu Talent Acquisition Team.

For Security Cleared Roles - PLEASE NOTE:

Due to the inherent requirements of the role, candidates must be Australian Citizens and hold a Australian Federal Government Security Clearance. The role will or will likely involve access to controlled technology, and must satisfy additional restrictions and requirements as a consequence of the International Traffic in Arms Regulations and the Export Administration Regulations. As a consequence of these restrictions and requirements, applicants may be adversely impacted if they are not Australian citizens, are dual nationals, hold citizenship from proscribed countries, or are not of Australian national origin. Please refer to Discrimination (Fujitsu Australia Limited) Exemption 2017 (No 1) Notifiable instrument NI ACT).