Disability Services Manager

5 days ago

Newcastle, New South Wales, Australia Nextt Full time $90,000 - $120,000 per year

Nextt has an exciting opportunity for an experienced leader in Disability to join our Client Experience team here in Newcastle. This is a rewarding opportunity to manage a portfolio clients. Our Office is based in Toronto, with regular travel across Newcastle.

The Disability Services Manager, also known as the Client Experience Manager at Nextt, focusses on leading and developing a team of high-performing support workers and Client Experience Leads whilst providing an excellent end-to-end client experience.

Nextt
We are passionate about delivering person-centered care. As a leading NDIS provider throughout QLD, NSW, VIC, and SA, we believe everyone deserves to get more out of life and are passionate about understanding our customers and supporting them to achieve their goals. We act with integrity, aim to provide the best service, listen to maximize outcomes, and always strive to continuously improve.

One of the many benefits to working at Nextt is the level of internal support available, with specialists in areas such as behavioural and clinical quality, workforce planning and scheduling. You'll have the capacity and flexibility to provide support to your team, participants and circles of support.

About You
The Manager ensures that Nextt Support Workers work closely with clients to help them get the most out of life. They understand the value of having a Support Worker team around the client and coach and support the team to meet the needs, wants, and aspirations of clients.

With This In Mind, We Ask That You

  • Are a competent leader with exceptional people management skills, a service-oriented mindset, and a results-driven approach to solving problems.
  • Have a track record of achieving success for clients.
  • Can collaborate effectively with others.
  • Possess experience in the disability sector, especially with complex mental health diagnosis.
  • Are skilled at navigating various systems and proficient in adhering to established protocols.

What will we offer you?

  • Working in this position can be very fulfilling, as you'll see firsthand the positive impact you have on people's lives every day.
  • You'll also have access to a range of training programs, networking opportunities, and upskilling initiatives that can help you grow in your career and develop your skills.
  • Our team is known for being supportive and positive, and you'll have the option to work in a hybrid format that offers flexibility. And of course, we offer competitive compensation.

Hopefully, you have an idea of what we are seeking in our next Client Experience Manager by now. If this sounds like you, please apply with your resume and a cover letter outlining how your skills, experience, knowledge, and values are a great match.

If you are interested in a confidential chat or want to hear more about the role please reach out to our Corporate Recruitment Partner - Christina Katopodis @

Workplace diversity is highly valued at The Nextt Group, and we recognize a diverse workforce is beneficial for our employees and our clients. Here at The Nextt Group, we actively encourage and welcome candidates from culturally and linguistically diverse backgrounds, candidates with a disability, members of the LGBTQIA+ community, and First Nations and Torres Strait Islander candidates.

  • Disability Support Worker

    1 week ago

    Newcastle, New South Wales, Australia Newcastle Disability Support Full time $60,000 - $90,000 per year

    Disability Support WorkerLocation: Newcastle & SurroundsRoster: 24/7 (including sleepovers)At Newcastle Disability Support, we deliver a wide range of services including:Supported Independent Living (SIL) – 24/7 supports in shared housing or individual homesIndividualised Living Options (ILO) – tailored arrangements that give people greater choice and...

  • Support Worker

    1 week ago

    Newcastle, New South Wales, Australia Claro Disability Services Full time $45,000 - $65,000 per year

    About UsOur name may be new, but we're not. Collectively, we've been around for more than 30 years, with an established presence right across Australia as advocates of supported independent living, and a leading NDIS registered provider.We've combined the best of what we had to become Claro – the leading aged care and disability services provider in...

  • NDIS Cleaner

    2 weeks ago

    Newcastle, New South Wales, Australia All For You Disability Services Full time $45,000 - $65,000 per year

    Cleaner – NDIS Disability Support SectorLocations: Newcastle & Hunter Valley Regions, NSWEmployment Type: CasualAbout UsAt All For You Disability Services, we are a proud service provider committed to delivering compassionate, high quality support to individuals living with disabilities. Our mission is to create clean, safe, and welcoming environments...

  • Support Worker

    2 weeks ago

    Newcastle, New South Wales, Australia All For You Disability Services Full time $45,000 - $60,000 per year

    Are you passionate about empowering people with disability to live more independent, fulfilling lives? We're looking for caring, reliable, and motivated individuals to join our growing team as Disability Support Workers.About the Role:As a Disability Support Worker, you'll provide person-centred support to individuals in their homes and out in the community....

  • Disability Carer

    1 week ago

    Newcastle, New South Wales, Australia Solid Holistic Care Pty Ltd Full time $70,000 - $80,000 per year

    The Disability Carer will provide individual support to people with disability, using a flexible, responsive and individualised approach to assist participants to meet their individual and articulated goals. This role will require working in a diverse range of settings including but not limited to, a person's home or place of residence, other services,...

  • NDIS Therapy Services

    7 days ago

    Newcastle, New South Wales, Australia Katana Ink" Services Full time $90,000 - $120,000 per year

    ABOUT USKatana Ink' Services is passionate in making a difference in people's life. We are driven to help individuals, families and the community in times of need. Katana Ink' Services is a contemporary and agile organisation that prides itself in placing the person we serve at the forefront of our thinking, our actions and our service delivery.NDIS...

  • Service Manager

    3 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    OverviewJoin to apply for the Service Manager role at Bendigo Advertiser4 days ago Be among the first 25 applicantsWhat's the Gig?We're on the lookout for a bold, energetic Service Manager to lead our Community Access supports across the Hunter and Central Coast divisions. You'll be the go-to person making sure everything runs smoothly—from fun outings and...

  • Service Manager

    3 weeks ago

    Newcastle, New South Wales, Australia Bendigo Advertiser Full time

    OverviewJoin to apply for the Service Manager role at Bendigo Advertiser4 days ago Be among the first 25 applicantsWhat's the Gig?We're on the lookout for a bold, energetic Service Manager to lead our Community Access supports across the Hunter and Central Coast divisions. You'll be the go-to person making sure everything runs smoothly—from fun outings and...

  • Disability Support Worker

    7 days ago

    Newcastle, New South Wales, Australia Trieste Foundation Full time $45,000 - $90,000 per year

    Position Objective:This position is responsible for providing support to individuals with a disability under the National Disability Insurance Scheme (NDIS). This position supports individuals with their care needs (including complex needs, dual diagnosis and behaviours of concern), encourages them to live independently, assists them to be involved in the...

  • Disability Support Team Leader

    3 weeks ago

    Newcastle, New South Wales, Australia Maxlife Care Full time

    OverviewJoin to apply for the Disability Support Team Leader role at Maxlife Care.Salary 75,000 - 80,000.Maxlife Care is a premium provider of disability care services, led by a dedicated team of doctors, nurses, and experienced support workers. Our mission is to partner with our participants to deliver personalized, high-quality care that meets their unique...